I visited this hotel for the HICAP UPDATE Conference Cocktail. They had an excellent food with Great amazing service. The rooms are the Best offered in Singapore. Being situated inside the Sentosa Park it is very Convenient to all attractions. Universal studio is also close by. Capella also have lovely Villas. These are out of these world. Strongly recommend to stay in this hotel.
"One of the best accommodations in Sentosa Island.."
An awesome heritage hotel furnished with a modern touch. I have stayed in this hotel about a dozen times now and I have never gotten bored with contemporary design of the One Bedroom Pool Villa. I can't speak for the other rooms but the One Bedroom Pool Villa is one of my all time favourite hotel rooms despite the fact that this isn't a new hotel. It has been very well planned and you wouldn't want to leave once you are back in the room. I must say that the room prices are relatively more costly than many other 5 stars hotels on the island but it is well worth the money spent. I usually drive to Singapore from Kuala Lumpur because it is more convenient and what I really like about this hotel is that parking is free as well as "Sports Car" friendly. I do not have to worry about scraping the under carriage of my cars when getting in and out of the carpark.
We stayed at the Capella Garden Premier Room over the weekend for one night for their Babymoon package. This came with breakfast, Couple Spa sessions and a dinner. The deal seemed pretty decent and my wife enjoyed the Spa Massages (they were very accommodating as I had a back injury they allowed my wife to have my session as well). Breakfast was superb, love how the eggs were done. During the short stay, we spent most of the time either at the pool or at the Spa or in the room (it rained). The Capella has 3 pools so it was great that there was an adult pool which was not so noisy and we could read or swim in relative peace. I think the people there made a difference and contributed to the rating I am giving. The gentlemen who showed me to the room, another who brought extra amenities and the room service personnel were all very polite and made you feel welcomed. We also enjoyed the chocolate strawberries which the hotel sent to our room. There was a bit of a turn off in the beginning which knocked the rating down by one notch. I could not help but feel a little unwelcomed by the room, firstly when we got there there was only one set of towels in the room, no spares no second set, which was odd since there were two of us (furthermore it was a couple package). There also wasn't the decaf coffee or the maternity pillow which we read about in other people's blogs on how attentive the hotel was. We realised that we were given a wheelchair access room which I thought was not necessary, I don't think most pregnant women would consider themselves as needing that type of facilities. Water pressure in the room was low and bed was uncomfortable (a little too hard perhaps because of the nature of the room). There was no warm water at the sink as it was a sink for those with special needs, which also meant that it was a little low. All in the Capella gets good ratings for the people and the pool. However the room was a little bit of a let down to the extent that in the first couple of hours we did not feel welcomed. Oh one last thing, the people there were very nice to guest, but the restaurant (which is next to the pool) had a manager' who was barking orders at staff in the morning and she was not very nice to them, almost to the point of degrading them. And I thought it was not right. While she was not speaking to me, it surely made the mood at the pool quite crappy at that instance. Would I go back again, highly likely but it isn't cheap, hence for that price and the experience I got, the average rating is quite balanced.
"Beautiful hotel that fails to deliver on everything else"
The architecture is beautiful, in a series of modern terraces and open spaces built around an old colonial building. Unfortunately that was the only thing I liked about the place. My room as spacious but the light switches, were hidden in various places and not controlled by the central controller. Once I had located them all I discovered that the air conditioning had only two speeds....fully on and roaring or off completely. This is not a hotel to visit if you want a restful night sleep. The staff managed to combine a lack of knowledge with disinterest and getting a coffee in the bar required an extensive search to find someone who could help. Guest have to pay for the spa facilities, unless they are getting a treatment, and if you don't book a few days in advance don't even think about it. The Capella positions itself as an upmarket resort, and in another part of the world (say Central Africa) that could be true...but in Asia this is way past its sell by date.
"Best Brunch in Singapore "
We have stayed at the Capella Residences for 3 months in the last year. One of our treats is the champagne brunch at The Knolls on a Sunday. It is outstanding. Oysters, prawns, sashimi, sushi, every possible salad, top quality prosciutto and salamis, a wide variety of grills and fish and so much more. The cheese trolley is superb. The cheeses are in perfect condition. There is always a surprise from the chef. Delicious fresh filled pasta maybe and yesterday it was melt in the mouth pigeon. The deserts here are outstanding. They are a feast for the eyes and the tummy! The staff are great. Thank you Bridget for looking after us so well again this trip. There is live music and the band is good fun. You can sit inside in the cool or outside (under cover) in the sunshine. Peacocks wander about! The setting is lovely and there is such a generous welcoming vibe. Your champagne is constantly topped up. Extra puddings arrive. Port and Cocktails too. Everyone seems to be having a good time and there are often birthday or special occasion celebrations. Highly recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM