of TripAdvisor Travelers recommend this hotel
Good location and staff very helpful however definitely not 4 star. Rooms have no minibars or fridges. Car park very expensive £18 for one day and wi if and breakfast extra. Remember to work this in when getting prices. Cardiff excellent for shopping but not much else.
"Very Good location and staff"
Stayed at this hotel during our trip to a gig in the motorpoint area (around a 2 min walk away from hotel), and was very glad we picked this hotel. We arrived around 11.45 we went to the hotel to see if we can drop our bags off but they let us check in and go to the room, very happy with that, the service received from the reception staff was great. The front desk restaurant bar etc, was modern and welcoming, the rest of the hotel was not so, could do with a referb but was still nice. Lots of things in the room didn't work lights etc but again didn't ruin the trip. After the gig we returned to the hotel had a drink in the bar, again the staff were nice and provided a high level of service, there was a good atmosphere as well. We we returned to the room we bedded down, there was a bit of noise from the adjacent night clubs but didn't effect our sleep. Next day we were surprised to find out check out isn't till 12. We left the hotel and left our bags again service excellent. This hotel could do with a makeover but it is well worth staying in when in Cardiff service is excellent as is location, would recommend.
We are regular visitors to this hotel, staff are so friendly, especially front desk and concierge, always very welcoming, on site parking, close to all bars shops and amenities, well worth a visit, sunday lunch is also very good,👌
"Really nice stay "
We rang beforehand to see if we could check in early and it was no problem. Reception staff were very friendly and helpful. Stayed on the third floor in the Queen deluxe room and everything was very clean and the room was spacious. Loads of towels provided. Queen sized bed very comfortable and we were high up enough to not hear much noise from the street below which has night clubs etc. Location is excellent close to shops, millennium stadium etc. £18 to park in the hotel car park for 24 hours.
"Sunday lunch worth a visit."
Had Sunday lunch here. Help yourself buffet type of meal. Food very nice. Had the beef which was just how I liked it. Lots of staff around who were always helpful. Cost of meal was good for a city centre hotel.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM