"Caribe Hilton Experience"
The staff of the Caribe Hilton was very kind, courteous, and efficient! This was an excellent vacation and we will be back. I wish I could remember all the names of the people who were so kind and helpful but I really think that excellent customer service applies to all staff at the Caribe Hilton. There was a gentleman that took care of our bags in the porter area that was named Jose E Fraticelli that took time for us each time we needed a taxi and took care of our bags on more than one occasion. Thank you all for your kindness at the Caribe Hilton. We can't wait to return.
Had an absolutely ridiculous time that made my vacation! The bartenders were great and the drinks were phenomenal! I will be coming back here and only staying at this hotel so I can enjoy this type of experience.
"5th time back amazing time "
As always the the service was above and beyond. Bartender rodolfo was superb the authentic pina colada to die for, he gave some great recommendations to do around the area he is the guy to look for . Jacuzzi was great. Alot of options for the pools.
Another great Vacate at Caribe hilton! From the very beginning it was peace and relaxion. Thanks to Radames at front desk . His great service and great energy made me feel right at home. Checked out the lobby bar and meet rodolfo the bartender. Wow! What a professional and so polite. You must try the pina colada! Thanks Caribe hilton.
We stayed in a jr. suite for a weekend after the holidays. Room cleanliness can be less dusty but its a great size if you need the space. The pillows are too soft for my taste, but managed to order some more with housekeeping. At first I waited 2 hrs for them to bring them, but with a second call they brought them right up. Our stay included a breakfast buffet which was delicious and staff was attentive. Diverse restaurant to satisfy anyones taste and just in case you wanna change scenes but not go far from the hotel you are only a few steps away from Paseo Caribe. There you have a few luxury shops and dining scenes overlooking the ocean and lagoon. The lobby is spacious and views to the ocean. Outdoor activities staff and security are very attentive for you to enjoy your time without having to be worried about losing your belongings. The outdoor facilities seem in good care. Checkout was smoothly done. Did not feel I had the hotel in a rush. If possible we would visit again with a few requests beforehand.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 11:00 AM