of TripAdvisor Travelers recommend this hotel
"Customer Service leaves a lot to be desired - not what it was in Bewley's Time"
This hotel was always a regular overnight if we had an early flight the following morning. On our recent occasion we had a meal with a friend who drove us there. The fish was over cooked and was very average in spite of two members of staff making a big ceremony of bringing it to the table. The vegetable curry was enjoyable as was the smoked salmon. I phoned reception on two occasions requesting two extra pillows. Only one per person. As I have a bad back I needed two for under my knees. I waited over an hour and eventually I had to go down to reception in person. Thus is unacceptable. We decided to have an early night and as a result of this lost over an hour's sleep each. There was a lamp in the room not working and when I brought it to the attention of a member of staff he just shrugged his shoulders. The room should have been checked out when the previous person left. We were always happy when Bewley's owned thus hotel and will have to rethink where we will stay on our next trip away.
"Staff are key!"
Great staff who are firendly, helpful and professional! No task is too big. I stay here a lot with work and have only ever received top quality service always delivered with a smile. I couldn't recommended this hotel highly enough.
Lovely hotel. Very handy for the airport. Food in the restaurant is also good. It was our wedding anniversary and they made up towel swans and left chocolates on the bed, which was a nice touch. I woukd always use their park, stay, fly package.
Great service, great location and friendly staff. I used this hotel for work and they were very accommodating at all areas. I would have no problem returning to use this facility and most likely will in the coming months.
"STAFF an asset to the hotel."
The staff are very friendly and helpful. The hotel is clean though the beds are a bit soft which was unfortunate. The location though close to the airport is very quiet. Use of free internet is a bonus.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM