of TripAdvisor Travelers recommend this hotel
Very nice hotel beautiful building and exceptional interiors. Best location, excellent service and friendly helpful staff eager to help including parking our car. The room we had was large with desk, lounge or sofa, good storage space and tea making facility including coffee machine and capsules, chocolates delivered at night. Internet fast. king size bed with multiple pillows, quality linen appreciated. Breakfast options very good. Up on the 4th floor room had large circular window overlooking central roundabout, traffic noise no issue due to double glazed windows. Location excellent for cafes, shops and more importantly the Guggenheim not far away.
Beautiful rooms and top service at this grand dame in Bilbao. Extremely convenient to shopping Guggenheim, Bellas Artes. One minute from bus to airport. Wonderful concierge. Restaurant is very reasonable.
Gorgeous hotel and perfect location. Arrived by car and got a bit confused on where to park the car to check in since it is not very clear if one can drive the car over what it seemed to be a sidewalk. But I drove around and went to their garage located on the side of the building and from there took an elevator to the main lobby to check in, meanwhile the hotel sent for my luggage. Service was pretty good and staff was very friendly and proud of their hotel and I don't blame them :) I stayed in room 213 with a view to the beautiful plaza Moyua. Definitely recommend this room. Breakfast was included in my reservation so I have no idea how much it costs, but it was delicious and had everything on its buffet from omelets made to order to fruits, sweets, croissants, cheeses, etc Added the pic from the view of my room.
"In the centre of it all"
We stayed here for a couple of nights but wish we had booked for longer. This is an old style hotel right at the central square, shops all around it, taxi rank adjacent, 10 minutes walking to the old town centre, subway station adjacent and no shortage of bars and restaurants within walking distance. Despite overlooking the square we had no adverse noise and the soundproofing in the hotel was good because each room had a door from the corridor in to the hallway and then another door in to the room itself. Breakfast was a beautifully laid out buffet with a lady preparing egg dishes to order, slick service and lots of choice. We never dined in the hotel but we chose to have our pre dinner drink in the oval lounge as it was such a delightful space to be in. We were so pleased we had elected to stay at the Carlton and could recommend it to others.
Located centrally on the Calle Elcano roundabout, the Carlton evokes a grand old hotel feeling, with up-to-date rooms and amenities. Excellent staff, a very good/expensive restaurant and the location make this hotel an excellent choice. Plus, parking! A must in central Bilbao. Highly recommend!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM