of TripAdvisor Travelers recommend this hotel
We stayed here for only one night on our way to Cusco, it is well located in the Miraflores area, a little far away for my taste from the much nicer area (lorca shopping center) The rooms are really spacious which was very good, it was a nice surprise that the room we asked for with 3 people had 3 full beds, it is a bit old but everything worked fine. The service was excellent.
"Good location. Expensive add-ons."
We stayed at this hotel for a night. Our experiences were as follows. Pros: 1. Comfortable bed and room. 2. Close to the mall and art market. 3. Honest staff. We left our cell phone in the hotel taxi. It was returned to us. 4. Delicious breakfast options. Kids loved the French Toast and nut butters. 5. Late checkout till 6 pm for only $55 more. 6. Cute nook to sit and read. Cons: 1. Have to buy all water. Most hotels give you at least one complimentary bottle. 2. Have to pay for WIFI.
"Good room, poor customer service"
We strayed 2 nights at this hotel. The location is pretty good in the heart of Miraflores. We had an airport pick-up arranged through the hotel when we arrived. When we checked-in we upgraded to the suite room and were informed that breakfast was included with our reservation. The next morning when we finished breakfast we were presented with the bill and asked to pay. So we talked to the staff and they said they would look into the matter. Later in the day Joselyn was helpful and confirmed that we had breakfast free for 1 day and offered free breakfast the second day as well as a courtesy for all the confusion earlier in the day. When we checked-out they gave a bill and I have emailed the hotel twice on the break-up of the bill, and so far I have not got a response. It is a little frustrating to not get a reply for a couple of days! overall the hotel is good, service is not good and they are not responsive hence the lower rating.
"Luxurious hotel in Lyma"
My room was beautiful .The breakfast buffet was delicious. The gym and swimming pool were wonderful. I used the free internet for my emails. It was in a nice área of Lima. I would definitely recommend this hotel to my friends.
This hotel is modern, has a great bar and wonderful rooms. It is centrally located in a wonderful area in Lima and the restaurant is excellent. The staff goes out of there way to assist you and they have excellent security. We can't wait to go back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM