of TripAdvisor Travelers recommend this hotel
"A good 4 star hotel"
Booked 2 rooms for one night for the family on a short 2 days visit to Macau. Tastefully presentable small lobby with friendly and attentive staff. Most can speak English. One of the entry point to the hotel's casino is opposite the check-in counters which covers 3 or 4 floors. Apparently, it seems like the main security is at the hotel lobby only. Because of the various entry points, anyone can go up to the guest rooms floors from the other entry points. There's no security access card function in the lifts. That aside, the rooms are very spacious, clean and comes with all the necessities like safe, mini fridge and toiletries. Good WiFi connection and cable TV though no movies. Some of the rooms have very small windows with no view. As with all the hotels in Macau, there's a free shuttle service to the ferry terminal which is only about 10 mins away but it's not anything like those bus coaches provided by Sands etc. Taxi to town is also around 10 mins and cost MOP25 to 27. Overall a very good decent hotel.
We were upgraded to a deluxe room at no charge. Room and amenities were good. I had no issues in or with the hotel. What pissed me off is that no taxi wants to drive us to this hotel and they say they don't know the address. We walked around 20-30 mins asking so many people to guide us and very few speak English. Me and my wife had a tough time reaching this hotel. otherwise, I had no problems with the service or the quality of this hotel.
"Great place to stay"
When arrive at ferry, we miss the shuttle bus because the view was blocked by big buses. No choice we decide to walk because it is near. The room is so big. Their service is quite good. It is so clean and pretty.
"A Great place to stay in Macau"
Great location, luxury plus rooms, superb service from friendly staff. Quick efficient transfer from Hong Kong Ferry. Fast free WiFi. Excellent breakfast menu. Very pleasant restaurant with wide menu. Highly recommended
"Ticked all the boxes"
This hotel was far better than I expected. The free pick up shuttle bus from the ferry terminal was the start of a warm and welcoming experience. Nothing was too much trouble for the staff especially Kit at reception who was an immense help on many an occasion. The pictures don't do it justice and I must also mention that the premises are immaculate inside and out.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM