The custumer service is the best!Comment of B. Obdulio , United States the 2015-01-15
"World-class service level!"
I had an incredible experience at the Catalonia SDQ hotel. My room was amazing, spacious, clean, very comfortable & quiet. The staff did what they could to provide me with an incredible experience. It means a lot to a guest when the staff seems overly eager to satisfy any need you may have, and go out of their way to ask if you need anything :) Would love to return in a heartbeat.
We had a good visit. The breakfast was amazing. Good service from staff. They renovated some floors, so I hope there comes more different restaurant and bar to the hotel. Gym was Oki but with an amaizing sea view on the treadmill.
"well located good views"
Nice place to stay if you are for bussisness in Domenican Republic. Well located in the malecon; reasonable prices. Restaurants are various and breakfasts is good; it has an small casino if you wish tobtry your luck
"Spectacular Service at a First Rate Hotel"
One of the best measures of a hotel is what happens when things go wrong. That happened to me I was boarding my return flight at the Santo Domingo Airport. I realized, at that moment, that I had left my wallet in the room safe. I immediately contacted the hotel by Facebook messenger and email just as the plane was about to take off. The next day, the hotel called (even on Dominican Independence Day!) to let me know that they, indeed, had my wallet -- and that it was safe with security. They then worked with FedEx to make sure that the wallet was returned safely to me! I was planning on writing a great review of this hotel anyway. The seaside room views are spectacular, the breakfast is definitely worth the $15; we had a great dinner there as well. Throughout the hotel, from the coffee shop to the bellmen, to the check-in desk, superior service all around. Now, of course, I am deeply indebted to the hotel. I shall definitely come back!
"one of the best hotels compare with the price"
spacious rooms , best spacious bathroom and jacuzzi, high standards of cleanliness and a good wonderful front desk Miss Dilia many thanks to her way with customers. i will return back to this hotel and recommend for others .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM