The custumer service is the best!Comment of B. Obdulio , United States the 2015-01-15
"Service and quality are amazing, but the views are key!"
I was in the hotel for work, and besides the amazing service and all round confort of the hotel, I was very surprised by the views to the caribbean sea that can be enjoyed all around the hotel, in my room I felt as if I was on a ship in the middle of the sea. That same view can be enjoyed from the convention centers to restaurants!
Beautiful view from the room. Clean rooms. Customer service very friendly. Love the hotel lobby and the bar by the Lobby. Spent a nice weekend at this hotel. The pool it's not deep enough. But everything else I love it
excellent views, and grate location for uber, very expensive mini bar, breakfast with lots of options, everyone very courteous and helpful. I think that it is expensive l, but I was comfortable and had a good time.
"Dominican Republic Holiday"
Catalonia is a somewhat decent hotel. It had great food and was very clean. The front desk, bell boys and other staff were very friendly and courteous. The Seaview from our room on the 18th floor was awesome. Catalonia is the tallest building in Santo Domingo and it use to be the Hilton Hotel. If someone is planning on going to Santo Domingo with children I would not recommend this hotel because there is a very busy and dangerous road right in front of the hotel. Even crossing the road is dangerous and challenging for an adult. The elevators also seem to work whenever they want to and it was frustrating to constantly go down to the front desk to get your key reprogrammed. The hotel also does not have any transportation for its guests so you have to hire a taxi to go places. These taxis sit outside of the hotel waiting for guests and if you do not negotiate a price before getting in their car you will be ripped off. Most taxi drivers in SD think tourists have loads of money and they will bother you until you tell them to leave you alone. Another thing that I noticed about this hotel and other places I went was the fact that nobody seem to recycle, garbage is thrown all over the place. My daughter and I took a day trip to Catalina Island and she went snorkeling while we were there and she picked plastic cups out of the ocean the majority of the time we were there. This is very sad because Dominican Republic is a beautiful Island. This was my first time in SD and I will probably come back but, I will stay in a different hotel. Hopefully, by then the government will get serious about cleaning the island up.
"World-class service level!"
I had an incredible experience at the Catalonia SDQ hotel. My room was amazing, spacious, clean, very comfortable & quiet. The staff did what they could to provide me with an incredible experience. It means a lot to a guest when the staff seems overly eager to satisfy any need you may have, and go out of their way to ask if you need anything :) Would love to return in a heartbeat.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM