Wonderful!Comment of A. Mohammed , Saudi Arabia the 2015-12-25
"Good for family, perfect location"
Good food, pool is very nice, best choice for family in Pattaya, friendly staff. A bit pricy but can manage to book in advance, it could be very cheap. Room is good, bed a bit hard, quiet. You should change money outside as the rate in the hotel is not very good
"Superior Service in the Centara Club"
The Hotel offers very high Standards and nice rooms with a breathtaking view over the Gulf of Pattaya. To recommend are the rooms in the Club Package which are situated in the higher floors. The whole site is arranged like a very nice park. Especially to recommend is the Centara Club where we have experianced perfect Services from a friendly staff. Ommy provided us excellent Services. Thanks.
"Carpe Diem Team rocks ! "
Tamara, Ivan and team, Thanks so much for letting us have an enjoyable experience. Great aqua gym, dance, kids club etc. you guys rock. Keep your energy and smile on and change the world! Ivana and family.
Seemed to be more foreign staffs than Thai staffs at check-in / check-out counters and could be potential communication problems with some local guests. Wecome drinks have long been lime juice without other option to choose. Would be better if there could also be orange juice or fruit punch for guests to choose.
"Why 5 star'"
We had a pretty easy check in considering we were a few hours early we didn't have to wait around for a room. Upon initial impression it was stunning and huge. We were very happy to be there. So many people checking in you may have to wait as this hotel is HUGE. Our room was nice and big and seemed clean. We later found ants where the coffee stand was. Called reception and they came and sprayed. The towels were frayed and house keeping kept forgetting to give us all our towels ' The pillows were too soft (I am being very picky here as they are claiming to me a 5 star resort) and bed not the most comfortable. Ocean views were amazing from our room. We ordered take our one night and we called room service for plates and waited half an hour to get them. The take out delivery came quicker. We left the plates outside and a bag on top for them to throw away and all they took was the plates I really didn't understand that. Outside the grounds are well kept but I have seen better. Buffet was so big, it catered for all walks of life. This hotel is huge with so many people and children around it has too! Location it was in wasn't very good either if you want to be in the hustle and bustle then definitely don't stay here. If you want to be stuck in this hotel and don't care either way then disregard the location. We had dinner at a few of the restaurants. Coast beach club was really nice but very overpriced. Ginger and Lime was dead when we went and probably cause the food wasn't the best. Asian food done really bad. Waves bar food was ok too although we saw the guy putting the extra bits on top of a hotdog in the hot dog stand with his hands which grossed us out. Also we saw a blow fly sitting on the meat they had our there for the noodle soups they make. Service by the pool was quick. I am usually not this critical in my reviews but I suppose if your claiming to be five star then you have a lot to live up too. If you after a fun holiday with the kids they can splash around all day then this is the place for you. So many rides and things to do. We couldn't wait to leave for next hotel
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM