of TripAdvisor Travelers recommend this hotel
"Probably one of the lousy 5 stars hotel I ever stayed"
This hotel is probably one of the lousy 5 stars hotel I ever stayed. We stayed in this hotel in January this year. Thinking that we could enjoy being a 5 stars hotel guest, turned out everything cost. Below are the few things that I could not imagine I would be charged. 1. Breakfast every morning in the hotel restaurant. 2. Coffee and teas in the room drawer, which are considered a basic necessity for even a lower star hotel, is chargeable. A cup of coffee cost USD$3.00 3. Swimming pool, spa and gym' USD$25 a day. 4. English channels like CNN and BBC' USD14 a day. At the end of our stay, we were so worry that the hotel might charge us the number of toilet flushing we used on their fancy bidet. We like to stay in 5 stars hotel in every country we visit because we like to be pampered on our vacation. Cerulean Tokyo hotel had nickel and dime us on every move. We are not going to stay there again!
"Superb week-long vacay"
We stayed at the hotel during the holidays until the New Year, for a week. All the personnel are very polite and courteous, which is a common trait in Japan. I would recommend staying here if you want to truly feel the vacation mode. It's worth it even though it comes with a price. I will definitely go back here. Special mention to the 24/7 room service.
"Best in Shibuya area"
If you want to stay in Shibuya area, this is the best option. But price is a little bit high and facilities need renovation for it's 15 years after opening. If you are lucky you can see Fuji mountain from your room.
"AMAZING food and views, great location!"
I order room service, like, A LOT. This hotel knocked it out of the park as far as food for room service goes. I go to many hotels and this one had some of the best food I have ever had. They have many restaurants on premise; however they seem to require reservations - we weren't able to walk into any that we tried during our trip but maybe that was due to the recent New Year. They also have a 7 Eleven convenience store in the hotel which was awesome for extra things and they even have great sandwiches! Great views of the city in the Sky View rooms! Overall great hotel. Make sure to book on other websites (expedia etc) because booking with them direct was A LOT higher in price, which is weird. The staff even told us to go on a different site... so we did.
"Good stay at Japan"
Stayed at the hotel for four nights. Good location, 3 minutes walk to Shibuya station (Tokyu department store, Mark City 109 men...) Smoking room was large with good view from room at high floor and even spotted Mount Fuji on the second day when the sky was really clear. Must go to the 40th floor bar and enjoyed the skyline at night. The building combined offices with the hotel and there's a convenience at the building. Shuttle bus to Narita right at the hotel, very convenient. One of my good experience in hotels in Japan.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM