"On route to Austria"
The reception at the hotel was very good and friendly. Service with a smile! The room was very comfortable. Our dog also approved! Dinner and breakfast were both excellent. Good location and nice surroundings.
"NEW YEAR FUN"
Having no previous experience of the Chateau L'ile we decided none the less to partake of their New Year Eve special - dinner+room+brunch. Turned out to be one of our best ever decisions. Staff are so wonderful and friendly, diner and brunch excellent, (family) room was perfect, and the enertainment and ambiance wonderful. We've already planned to be in Spain next year but are persuading friends to join us for a return in two years time.
"Nice also in winter, room "tradition" mixed feelings"
We had stayed at the hotel in summer last time and now came back for a 2 night stay, mainly to re-visit Strasbourg. Parking is private, a clear plus and one of the key reasons we booked again. The ladies at reception are professional, not overly warm welcoming. No welcome drink or frills, but a bottle of still water every day (for 2) in the room and a small chocolate the first night per person. Our room was 314, top floor, spa and parking facing. Definitely overheated and no chance to make the aircon work to cool, it heated even more. So we opened the windows while out of the room to let the minus 5 C outside in during the day and closed while sleeping. It worked ok. A "tradition" is one category above "classique". Small entrance hall with mini cupboard (hot inside) and some shelves with safe deposit box just large enough to hold e-readers, even i-pad too large for it. You brake your finger nails when you open the doors on the classical handles, they are too close to the wood. The bathroom has space, a separate toilet and a separate spacey and ver modern, beautiful shower and a tub. The sink is ok, as are amenities: you have shower cap, cotton balls and ear buds, shoe shine sponge, bar of soap, shower gel and shampoo per person, no body lotion. Slippers and bathrobes per person too, nice. The room as such is smallish under the roof, with a slightly above queen size bed, a desk two chairs and a mini bar on top of which the TV. Well lit, but you must leave suitcase on the floor for lack of anything to put it onto - weird at a price of above EUR 200 per night excluding taxes and breakfast. But it was clean and we like the chateau atmosphere - not stylish museum but modernized with care for "old" fashion. Spa would have been accessible form another staircase (not the one you use when coming up from the reception) to which this room was close, but so many kids running along the floor in bathing gear we did not feel like trying. Reception is not overly helpful when you have questions like we had for special public transport tickets as you need to take the tram to go to Strasbourg. The service in both restaurants is good and helpful with reservations in their restaurants. For other aspects, see my comment in the restaurant section. The walk to the tram station is about 10 minutes and there are trains every 10 minutes or so, very convenient. Single ticket is around EUR 2 and there is one for almost 7 that allowed up to 3 persons for the full day that you can buy at the tram station. All in, a nice, quiet and safe place to stay when you want to visit Strasbourg without having to go into town with your own car, and you can use the spa in days of bad weather. As for service and room quality (e.g. Not working aircon) there is room for improvement for the price they charge, as is in reception.
Chateau de l'Ile is a hotel about 20 minutes away from Strasbourg city center. Nice and charming hotel. Staff are very friendly. Received a nice briefing upon arrival regarding the hotel and all it's facilities and a free city map. The room was clean, old fashion style. Bathroom spaceious and clean. Breakfast very nice. If you come by car, there is a big parking which is free to use and safe. Hotel can be recommanded.
Chateau de l'Ile is a wonderful place to stay, a little outside of Strasbourg center but finally so close. You can reach Strasbourg center either by car (parkings are rather cheap) or by tramway. Rooms are spacious, well decorated. Excellent spa . The restaurants "gourmet"& "weinstube" are both excellent - personnel very nice . A place that can be recommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM