of TripAdvisor Travelers recommend this hotel
"One night in London to attend a celebration"
Stayed for one night to attend a celebration. The Hotel is good as near the Chelsea Harbour car park and when visiting this part of London. Suite was clean and good coffee machine but the bathroom needs an upgrade for the shower head and trying to get hot water for a bath. Check out also needed a person who knew what they were doing but otherwise a good stay.
"Amazing staff..excellent food"
I stayed with my friend for one night in this amazing hotel. The view was very good, the room was very comfortable and the reception staff was very friendly and everything was perfect. We had dinner in the lounge bar and the food was very tasty and the service was excellent. The bartender Trajce was amazing, so friendly and very very good. Thanks to him we felt like home because of his amazing behaviour. We tried some cocktails, probably the best that we've ever had and then he offered us one of the best wine and the best service in a very long time. A big thank you to Vlaad as well which was very nice and funny. They put a smile on our face in a very sad day!! Thank you very much to everyone. I will definitely stay in this hotel again!
"Fantastic hotel "
We often stay here when visiting London. It's a luxury hotel with great rooms and views. The service is excellent. The new New Year's Eve parties and wonderful and we will all be returning on our next visit to london.
Visited on a Friday for Afternoon Tea. We were the only people in the restaurant, which was a little off-putting at first, but it was absolutely lovely. The welcome received from the staff was friendly and genuine and the service was impeccable. The tea itself consisted on 4 finger sandwiches each, 2 large scones (one with chocolate on top) with clotted cream and jam, and a selection of chocolate desserts. For my personal taste there was too much chocolate (I know, can there ever be too much'!) but it was still a very enjoyable tea and reasonably priced. We were seated in the best table (imho), a round table right in the middle by the window overlooking the harbour. As dusk fell it was lovely when the lights came on but I would imagine it is fantastic to sit there in the summer and people watch. We arrived via Imperial Wharf station and walked the long way round to the hotel - however you can nip through the car park which is right opposite the station and up the stairs and you come out just opposite the entrance to the hotel. We found a groupon voucher for our afternoon tea, but even without it would still be good value at £18.
"High standard hotel "
We stayed for one night in a marina view suite. From the front I don't think the hotel looks 5 star at all, it looks dated and a little tired, however as soon as you step inside it completely transforms into a classy and contemporary reception. Check in was smooth and quick, we even managed to check in early as we had treatments booked on the spa before check in. Our room was spacious and comfortable, with a lovely comfy king size bed. Was nice to have two bathrooms, and defiantly had an apartment feel to it, plenty of closet space, with robes & slippers included as you would expect from a 5* hotel. we were on the first floor so we didn't have a great view of the marina at all due to the roof from the restaurant and bar below coming right out and obscuring the view, this didn't bother me too much, it would of possibly though if We were staying longer, if you want a view request a higher floor. We had spa treatments which were excellent, the pool is nice, the only thing I didn't like was the fact me and my husband couldn't use the Steam room and sauna together as they have separate ones for male/females. If I'd known this it may of affected If id booked here or not. I used the gym which has good equipment in, a little on the small side and you may struggle if it gets busy but it was quiet when I used it in the afternoon and again the following morning. We didn't have breakfast here due to easing the reviews on here of it being over priced, we walked towards kings road and there are plenty of places to eat for a fraction of the price. We paid £40 to park our car, and we were able to keep it there the following day until we can back from the Kings road to go home at 2pm All the staff we came in contact with were all extremely helpful and polite. It's a really nice hotel and I would stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM