of TripAdvisor Travelers recommend this hotel
"A Terrific Marriott Experience"
This is a flagship Marriott hotel along one of the world's most famous shopping streets in downtown Chicago. The hotel is in the process of upgrading many of its guest rooms and the upgrades are worth asking for. The newer rooms are newly appointed with a contemporary look. There are outlets both at a desk and at bedside, so you can recharge all of those devices. The new bath features a walk-in shower and new fixtures throughout. A large screen TV will be a thrill for some guests! Only two defects in the room. The chair at the desk is too low to sit comfortably at the desk and do work. The other is that the sliding glass window does not completely close so you get the whistling of the wind and the occasional Chicago siren as background ambiance throughout your stay. The Wifi Service is strong and surprisingly fast even without the speed upgrade. In some room rates and for Elite Marriott guests it is available at no additional charge. The 24-hour pantry is a significant upgrade from a simple snack bar, and the food quality is terrific. You can even get a pizza in the middle of the night. I was here for a week-long conference and found the conference catering to be fast and efficient. Food was served hot. My only complaint is that some lunches were clearly left overs from the previous evening's dinner. I love the savings, but it just got a little tired. The hotel seems to respect its own green policies. If you leave a towel hanging, it will be there for you to use again. (Many hotels will change the towel anyway in contradiction to their stated policies.) The gym is spacious and amply supplied with enough equipment for perhaps 50 people to be working out simultaneously. Everything is in working order. It is clean and bright. A real plus. Two banks of elevators (low rise and high rise) will take you to your room. At rush hour, you can wait a while for elevators. But most of the time all is very prompt. The staff is friendly and present but never in your way. All in all, this was a really terrific experience. Well done.
"Great option for downtown Chicago - try to get an updated room"
I've been staying at the Marriott downtown magnificent mile for just over a month now, and it's a really good hotel. The staff are friendly - especially Anita, the hostess at the executive lounge in the morning. The gym is the best hotel gym I've ever been to, they even have classes. The breakfast in the executive lounge is amazing now that you're able to order omelettes and whatnot from the restaurant. Some of the rooms are really nice, others not so much. The higher floor rooms are beautiful and updated, plenty of space, nice bathroom. This week I'm on the 17th floor and the room is a bit old and outdated - especially the bathroom. The bathroom is cramped and the toilet is loud and takes a long time to flush. The bed is still comfortable, though, and that matters more than the weird bathroom situation.
"Convenient location, Nice hotel"
I'm a Marriott fan so I may be biased. Hotel is in the heart of the city and easy to walk to some of our favorite places in the city. I was there for a conference, hotel very clean, staff courteous. The only bad part of the whole time was the bar area and shop/coffee shop was always crazy busy. The lines and wait times were awful. I also stayed a few extra days after the conference and there was major confusion over that. Otherwise, the stay there was great.
"Nice and Comfy "
This is a lovely hotel. Staff was friendly and helpful. Hotel has a contemporary feel. Room was clean and modern. Bed was very comfy. Located right in the heart of shopping district. Good choice. Only weakness was the temperature in the room, just could not get warm enough.
Was in Chicago on business. This was a great location for business and convenient to restaurants. Room was very comfortable, clean and quite. Restaurant was a little pricey with limited offerings, however many other restaurants are located in the immediate area. Front desk staff courteous and professional.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM