of TripAdvisor Travelers recommend this hotel
I stayed here for four nights last week. The conference I attended had 1,200+ female attendees. The first morning I went down to the 9,000sf gym and was greeted by Bobby. He was incredibly helpful when I was having a challenge with one of the machines and showed me where the cold towels and hot eucalyptus infused towels were located. It is a state of the art facility they are going to expand to 9 of more Marriott locations. The entire staff were there to make our stay wonderful. Paula cleaned our room all but one day. When we saw her she always asked if we needed any additional towels or other supplies. The banquet staff was amazing...professional, friendly and very helpful when I needed some extra items. All in all, if you need a downtown hotel, and there are lots of them, I would absolutely recommend staying here.
Great customer service. We stayed at this hotel many times. Staff are alwsys curteous. This time, the check in experience was such a good one. Neva made us feel so welcome and so special. 5 stars! Room is nice, clean and quiet.
My family and I checked in for a two night stay. Our hotel room was on the 29th floor with an amazing view of the city! The location was excellent, just 5 blocks from the popular "bean" in Millennial Park. We experienced a problem, and addressed it upon checking out. The manager on duty apologized, and made an adjustment to our bill. Overall we had a good stay, and would gladly return!
BEST trip in a very long time. Amazing hotel. Perfect location. Excellent service. Planning to do the same this year! Right on Michigan Avenue. Places to shop & dine all around. Great bar, restaurant & cafe in hotel.
We visited Chicago this weekend to see Hamilton. Stayed at the Marriott. Got a free upgrade because of my wife's birthday. Great staff, great experience. Every question we had was answered promptly and with a smile. Wonderful time.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM