of TripAdvisor Travelers recommend this hotel
We stayed with a group of more than 48 person at the hotel. Staff whas verry friendly and helpful for us. Our group whas a Chinese Airline team. And we really appreciate the opportunity the hotel gave us to use the breakfast room for our evening dinner. As Europeans don't know for Chinese people far from home to have dinner with the friends is verry important. Some German Guest complained all the time. Until our Group care taker from Germany talked to them verry straight to stop it. They where quite angry on him about telling them to stop complaining about everything for no reason. Room are big and verry clean. Breakfast ist stunning . Staff is A+++++++.we will stay there for sure again. The place is like a home away from home.
"Nice stay and will go back"
We visit Hamburg for business every one or two years. Used to stay in standard hotel, but this time wanna search for accommodation near the Englisch Planke and cooking is possible. There are several options nearby and emailed them for room availability. This one replied us very quickly and price is reasonable. It did not disappoint us. The studio was big enough for our suitcases and the little kitchen was well equipped. Everything was neat and clean, simple but sufficient. If They have coffee machine to provide free hot drink round the clock. We stayed for 7 nights and there was room cleaning service for once or twice, i regard it as very sufficient. Self help washing machine and dryer available, saved us from trouble to look for one in city. I like the room that the windows could be opened (they advice to open it when doing cooking). It locates on a busy main road and we were on 2nd floor, but it was not noisy. It takes around 15min walk to city centre, and we enjoyed using the City Bike Hamburg to go around which they have a rental stop nearby the hotel. The staff is very nice and helpful. We will choose to stay again.
"Thoroughly enjoyed our stay here"
We were lucky enough to be able to check in earlier than the time stated which meant we could get on with enjoying our stay/visiting the Christmas Markets. This was a bonus. Very well equipped apartment with microwave, dishwasher and fridge. Comfortable bed with all amenities and two TVs...one in the lounge the other in the bedroom. However if I had one complaint it would be that there are no decent British TV channels only BBC World News so the two TVs were a bit of a waste of time. Saying that we didn't go to Germany to watch TV but it would've been good to have the option to watch something decent at the end of a tiring day. Strangely the bathroom had a big mirror and a hairdryer but no plug in the bathroom so you couldn't style your hair ... not a problem for my bald husband but not great for me. Aside from the mini gripes we would return as it was centrally located, reception staff were good and we enjoyed our stay,...which is the main thing!
My husband and I stayed here for 2 nights on our trip to the Hamburg markets. We were delighted with the hotel. Our room was unbelievable.... we must have been upgraded. We had a kitchen, sitting room, 2 bathrooms and 2 balconies. The markets were great but we came back early each night because the hotel was so nice. We would travel back to Hamburg just to stay in this hotel. The staff were very helpful and friendly. Definitely 10/10.
"Good, well located hotel"
This apart'hotel is in an excellent location to visit Hamburg, especially since the S1 from the airport has a station less than 5 minutes walk from it, and only takes 30 mins from the airport. The central railway station (hautbahnhof) is only 4 mins away by S bahn and it is a frequent service. Nearby U bahn and buses add to the good public service. Varied restaurants (Italian, German, Greek....) within walking distance. Hotel is modern and comfortable with the rooms being well equipped. Good wifi and very helpful staff. Hot chocolate, coffee and tea, available in lobby area, very good. Good soundproofing makes for a peaceful stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM