of TripAdvisor Travelers recommend this hotel
"Very new and comfortable big hotel room"
We were given a room on 22nd Floor. Mine was a deluxe triple room. The room was big, spacious, very new and well maintained.. plus it had a great view of the Venetian opposite. The beds were very comfortable I had such a good sleep every night. Normally I cannot sleep in overseas hotel beds at all. The staff are very helpful and friendly. Check-in and check-out was quick without any hassle unlike some other hotels I've stayed in Macau. Excellent experience! will definitely stay in this hotel if I come back to Macau again!
"Convenient, good service and an alternative to the crowded Venetian"
Service was quite good and check-in was a swift. I stayed at Hard Rock Hotel a while back when I visited Macau for a concert held at The Venetian. City of Dreams where the hotel is located is basically just walking distance opposite to The Venetian complex so it's good option/alternative if you want to avoid the crowds at there..which could be quite annoying and intimidating. The hotel room size is decent with a bar table setting, nice choice if you're planning to get a drink in the room! I will consider staying here again next time I'm watching a concert at The Venetian.
"Convenient location and good service"
We booked 2 rooms for 2 nights from the 28th to 30th of December. Through some problems with the ferry from HK, we arrived about 8 hours later than expected but check in was a breeze. The concierge gave a splendid recommendation for dinner and also helped with booking the ferry back to HK in 2 days time. Room was spacious and clean, with everything you would expect from a 4 star hotel. Towels were changed everyday. Amenities were replenished. All good. The only downside was when my boyfriend got a rash on this arms and back. We dont know if it was the bed that caused it but it was cold and he didnt have his shirt off any other time except to sleep.
"Hard Rock hotel"
being a HARD ROCK CAFE fan, it was essential for me to stay in Macau at the hard Rock Hotel and i wasn't disappointed. big spacious rooms with bathrooms with a tub, excellent service and great customer satisfaction. the hotel has some amazing restaurants on offer to choose from . has a kids city for children to spend time playing. huge shopping areas for men and women... breakfast was good and a wide spread . will stay back again there when ever i re visit
"Get in rockn roll mood + look for their good packages"
HCR hotel is fun. If you like to their concept. Music everywhere and if you don´t dine early the music is very loud in the Hard Rock Cafe. We signed on to their pick and play program and borrowed a fender stratocaster that was placed in our room. Fun to play! The room is comfortable, the bed is not to soft and the location in CIty of Dreams (COD) is great. Booked a combo-package so we saw the magnificant show "House of dancing water". The theatre is in the same building so you can walk indoors more or less all the way to the entrance, Did not have breakfast but in COD there are numerous restaurants so no problems to find something if you get hungry. The shuttlebus run frequently to and from the ferry terminal so it is a breeze to get yourself to and from the hotel. We had a really pleasant stay!!
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM