A very pleasant stay in a value-for-money hotel. The rooms were clean and well equipped and the bathroom was spotless. We ate dinner in the hotel and the food was very good.Comment of H. Marie , United Kingdom the 2016-02-17
Professional staff, lovely hotel, brilliant value for money would recommend.Comment of M. Martin , United Kingdom the 2014-11-09
"Very short but impressive stay"
Myself and my Fiance stayed at this hotel as we simply needed a bed for the night as we had lots to do in Dublin the following morning. I booked the hotel only two nights before our planned arrival and thus got a very competitive price. The hotel is out beside the Liffey Valley shopping centre and is thus quite functional in its purpose. It's not close to town and public transport in is limited to the bus. For our purposes it was perfect as it was within striking distance of the M50 orbital motorway upon which we had to travel in the morning. We arrived late and were greeted by a very personable member of staff despite the late hour. The hotel was busy and the lobby was well maintained and clean. The bar area seemed lively which was a good sign. Our room was of a higher standard than we would have expected for the price. The bed was comfortable, there was a couch in the room, a decent TV and most importantly - a decent shower! All in all, very good for the price. We didn't have breakfast in the morning as we were on a budget so we were able to leave quickly in the morning. Part of the reason we got such a good price is that we paid in advance and did not chose breakfast. Also of note is that the car park is six euro for an overnight stay. High relative to the location of the hotel but the car park is underground and secure which makes a big difference. I would definitely recommend the hotel to anyone with business in and around Dublin who has access to a car or is willing to pay for an expensive taxi if going to down. Hotel is handy but is not city centre!
"Great stay "
Room was a great size and big comfy bed. Breakfast was lovely too, had a nice meal in kudos one night then over to the Arc restaurant across the road, veggie options in all places. Pool facilities lovely and massage/treatments available. Cinema and liffey valley shopping centre very short walk away also. Staff were lovely, we got a Taxi from heuston which was 16 euro would def stay again.
"Great family hotel!"
Our first communication with the hotel was check in. My kids were totally taken with Bella who checked us in. She made the whole experience so special for them, explaining where the pool was and what time to come for breakfast. They insisted on letting her know about their every move after that. Thankfully she was so patient and very friendly, even remembering their names :) The room size was adequate and very clean. Beds were comfy and bathroom was spotless. There was a bit of a trek to the pool from our room so perhaps next time we would request a room a little closer. The location of the hotel was spot on for proximity to Liffey Valley and access to the M50. Within the hotel the pool facilities was fantastic and clean and the little children's area on the ground floor was just what we needed. The barista at the coffee counter made unreal coffee and was also very kind to the little ones! My only minus point would be the absence of a family pizza deal which was advertised on Facebook and then "not available during Easter holidays" when we asked for it. Surely the Easter holidays would be the ideal time for a family deal' The restaurant food was just ok for what we paid for! Overall a lovely, family friendly hotel, we would definitely stay again.
" Night away with the kids"
Booked a last minute night away with the kids as the hotel had a pool. Pool was good, very busy because of easter holidays. There was a bit of a smell in the shower area on both days. Rooms were good with everything you needed even a little fridge. There was a good hairdryer in the room but no mirror nearby which you really do need when drying your hair. We ate in the Italian restaurant at night which was very nice, although we found the drink very expensive €6.95 for a cider. Maybe I am just not used to Dublin prices, stayed in Portlaoise last week and it was only €5.10 in a hotel. The hotel charges €6 for parking which I don't understand as it's their own private car park, really should be free for residents! Overall a good stay if you are getting a good deal. We paid £80 for a family of 4 room only and I think it was good value at that
"VERY STRESSFUL OVERNIGHT STAY FOR FAMILY WITH YOUNG CHILDREN"
My family stayed here on 17th April and had a horrendous experience, it was without doubt my worst stay in a hotel EVER. 1. TRAVEL COT-On booking we requested a travel cot and were told that wasn't a problem and one would be in the room-none in room on arrival(5.15pm), we phoned to request one and were assured someone would put one in the room as soon as possible. We went back to the room after dinner at approx 7.30pm(refer to point 2 for complaint!) STILL NO TRAVEL COT. We called at reception AGAIN to request a travel cot only to be informed that 'unfortunately there was none available in the hotel' They reluctantly put a roll away bed in. Stress really began when trying to get kids to sleep, my little one has only ever slept in a cot and refused to sleep in a bed. After a very stressful period of time with 2 of my kids crying at this stage from exhaustion and unable to sleep I phoned reception to plead for them to locate a cot somewhere from within the hotel only to be informed AGAIN that there was no cot anywhere in the hotel but they could give us a roll away bed. Being at the end of my tether i informed reception that I was 5 minutes from checking out. I was told I would be phoned back in 2 minutes-which i was- and informed someone was on their way to the room with a travel cot!!! Baffled by the sudden turn up of the cot I asked the staff who brought it where it came from and they informed me it was in a room for another family who hadn't checked in yet--at 11.30 at night'''' were they ever going to check in'''' should we not have been given priority particularly after several requests''''''' 2.DINNER- food in the restaurant was okay, but then i'm going on reviews from the rest of the family because mine didn't come until everyone else was nearly finished theirs-very disappointing!!! ALSO, we had ordered side orders of chips with our meal, 2 extra portions of chips were given, when we informed a staff member we had been given extra(incase another table were waiting on them) they told us not to worry and to eat them-we didn't- but when settling the bill we were being charged for them!!!!!!! 3. BREAKFAST- There is a good spread of breakfast options. orange juice was running low, container had to be tipped to get the last drop! milk jug was refilled and had small black item floating on top of it. We went for breakfast at 8.30 and there was a few family's there but not an overly busy time. We had an approx 5 minute wait on breakfast bowls for cereal, I sorted the kids out with their breakfast cereal and went back up for mine only to find all the cereal bowls were gone again, opting out of another 5 minute wait for bowls I went for a fry and fancied a fried egg, so had to order one, I'm still waiting for it to come!!!!! 4. THE SWIMMING POOL- kids loved it but not a life guard or staff member in sight, only at the door on entry-Health and safety risk'' 5.THE CHECKOUT- Some of the above issues were relayed to the manager who did apologise and informed us that the hotel had run out of travel cots and had to go to another hotel to get some-may have been a plausible excuse only we had bumped into people we knew in the hotel and they had said they had a travel cot in their room all night that wasn't needed!!! so maybe we were told lies to cover up''' also, the sequence of events would indicate we were never getting a travel cot to begin with!!!! 6. THE MANAGERS LIES- because of the horrendous experience we were offered a very small partial refund on our stay but guess what' to date we havent got it, not surprising!!!!! Take my advice, stay elsewhere, but unfortunately when you have a family of four kids trips away don't happen to often and sadly for my family this was their only getaway of the year, a precious memory' I think not, unsufferable flashbacks are more likely'!!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM