On entering the hotel the lobby is very dark but pleasantly furnished with lots of seating areas. Efficient check in and first impressions of the room was good large bedroom, but the bathroom was very small and dated, bath was chipped door needed painting shower head very low and poor water pressure. Wardrobe was basically a cupboard with a rail, few hangers, the safe was on a high shelf which meant you had to stretch your arms above your head to put anything in it. You would have to be 7 ft tall to see into it. Bed was comfortable. Hotel lobby bar was far to busy with groups to get anywhere near the bar.
"San Francisco boutique hotel"
Great location, friendly staff and decent room service. I wished they put bottled water in the room though. Nice guest room, comfortable bed. The bar is excellent, nice crowd and make good martinis. A smaller, quirky hotel with a good vibe and attention to detail.
"A lovely surprise"
As many times as I have stayed in San Francisco, this was the first time ever staying at The Clift hotel. I loved my experience at The Clift. The staff was terrific and helpful in giving directions and advice. my room was clean, warm and welcoming. What a pleasant surprise to find a new place to stay in San Francisco. I look forward to my next visit to this hotel.
"Classic SF theatre district hotel with nice updates"
Very nice revamped classic hotel. great lobby and lounge. Clean rooms, common areas very clean with hip updates. Downtown hotel walking distance to restaurants (especially classic 24-hr diners) Union Square, financial district, Chinatown, and conference district. Lobby gets crowded mid-morning - be sure to get your front desk business done early in the a.m. Stay here ONLY if you can handle 3-4 panhandlers and homeless people coming up to you when you walk out in the early morning and prostitutes wandering around in the late evening. I can see how the proximity of urban grittiness may become irritating but once through the doors the environment and staff handle things with confidence and aplomb.
"Such a neat location - some good points but some real opportunities for improvement"
Read the review about the leaky tap - wow - I had a similar experience, so it's a bit bad that two recent reviews are highlighting the bad plumbing. I had a really bad shower which didn't quite work. I called to have it fixed too and got the note to say someone had come but it wasn't much better afterwards. I was here during Dreamforce week, so really busy and I didn't have the best check-in experience. I had two suitcases and had to open the door myself as the doormen were too busy managing the queue of people trying to get into the bar. My luggage was left unattended in a heavy traffic area so didn't feel good leaving it alone. Given how expensive accommodation is during that week (>$800/night) the plumbing and the understaffing during my first night were a bit of a let down. On the plus side, the lovely hotel manager apologised for the check in experience, the rooms were otherwise nice, the ambience and friendliness of staff and the bar were a nice experience.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM