"Small weird rooms @Clift"
The rooms are small, which we expected for SF, however there were no drawers to put our clothes in, instead there were useless decorative furniture pieces that took space where they could have put a dresser. The hot water was off and on, we reported it to the hotel staff and we were told an engineer will look at it. Not sure if that happened but the problem persisted, might be a systemic problem with the building.
"Best hotel in San Francisco!!!"
This wonderful hotel is truly a warm and welcoming oasis in the hectic city. The moment you enter you feel at peace and embraced by its warm lobby fire and fantastic staff. The atmosphere is chic and eclectic is only the best way!! The rooms are upscale and lush without being over the top. The bar and restaurant are so grand and beautiful and the food and drinks were superb. We ordered and shared three desserts all were remarkable but the Carmel cheesecake - there are no word!! Just order it. They are doing everything right at this hotel - and the location is the best in the city! This is my new San Francisco home away from home I won't stay anywhere else from now on.
"Great lobby but there's probably better hotels"
Stayed here booked a double double with a "deluxe bathroom" upon getting to the hotel the bedroom itself was nice and spacious but a bit bland but the bathroom was painted an odd lilac colour and was tiny, the toilet against the wall and right against the sink so if you bottom is on the larger side you probably wouldn't fit! It did not seem in keeping with the room and the rest of the hotel surroundings Spoke to reception and they kindly upgraded us to a suite which was just great and made it for us, would have been disappointed if we'd had to stay in the double double. There are no tea or coffee making facilities in the rooms which I found odd. The bar area the Redwood Room is nice but drinks are pricey and get very busy come the weekend with a DJ and alot of non-residents come here. The area is classed as Union Square but it literally is on the verge of the Tenderloin area which is one of the most deprived areas of the city, you turn left out of the door and there you are. I have to say I did not feel particularly safe on the outside of the hotel They appear to have put alot of effort into the communal areas but the rooms themselves need updating especially the bathrooms. They charge you a facility fee every day which includes "free wifi" and "free tea and coffee" in the morning but its not free as you are paying for it in the facility fee. Just to add we were aware of this fee prior but they way they sell it to you on arrival is that they are giving you extras free.
"One day trip to SF"
Conveniently located hotel, easy access to SF major attractions. Uber's are instantly available, fast check-in and check out, friendly stuff, neat , mordern room, very good bed. I really enjoyed my short stay there
"Quiet treasure in Union Squre"
The staff and hotel are just perfect. We experienced 10 star service from Andressa at the front desk, went above and beyond to make sure that my wife's birthday stay was simply magic. All we had to do was ask and things were handled so fast and utmost professional level. We can't wait to come back again and again. Love that the concierge provided a real treasure hunt for my 8 year old with a free gift at the end (educational book). Who still cares enough about children to do this - only the Clift Hotel and staff!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM