"Would love to return one day"
My wife and I stayed here for one night on December 3rd but booked this back in March, since then I've hardly seen one bad review on here and now I can see why. A truly amazing hotel. Breakfast and dinner here were the best we have ever experienced. We were upgraded free of charge to a room with a four poster bed. Had I have paid for this room I would probably been a little disappointed due to the bed being so tall it wouldn't go against the wall, you could literally walk around it but I'm being very picky here especially as it was free. Would love to return here one day.
"Absolutely Stunning, 5 Star Service!"
What a stunning hotel! I arrived at night and the castle was lit up for Christmas, I felt like Harry Potter arriving to Hogwarts! The rooms were fab, the TV was probably 53-55 inches, room was beautiful. Breakfast was superb, and the business facilities the following day were excellent also. Would highly recommend for anyone, business or leisure!
We were given a voucher for this hotel last Christmas by our daughter who had enjoyed a recent stay at Clontarf Castle Hotel. We were not disappointed when we got there. Magnificent lighting inside and out, all decked for Christmas. Very Impressed with our time spent there.
Clontarf Castle is a unique hotel with the most amazing reception area which greets you on arrival. Bar food is available all day and a few days ago I dined with some friends in the Fahrenheit restaurant. We had a terrific meal which was great value. The service was excellent. The menu is quite extensive. This time I had the vegetarian option which was delicious. The server really knew his stuff. Lovely ambiance in this wonderful venue.
"Best Customer Service Ever!!!"
We decided to take my mother to Ireland for her 70th birthday as she has walways wanted to go. We loved the way the castle looked and chose it. Vijay, the concierge had answered my questions prior to arrival in meticulous detail and must have spend half an hour responding to my questions in great detail. We loved the ambience upon arrival and everyone was very friendly. We were very tired and I decided to get some sleep as did my mother. Unfortunately, the weekly keg delivery was happening during the same time we tried to catch a nap and it was very loud to the point I needed to get up to walk outside of the hotel to see what all the racket was. Then, when that stopped I was hearing talking outside as my room was right above the employee break area.....relatively minor annoyances but we were tired. My mother was dealing with the same issue in her room. The reason for this review is to highlight how helpful the staff was when I brought these issues to their attention. They offered me a new room that day and while my mother did try to stick it out, it became a little too loud for her and she needed to move the next day. The front desk staff could not have been more helpful and accommodating. Arjun took lead on this and I can arguably say, he was the single most professional, polished and helpful employee I have ever dealt with at a hotel. Graham and Vijay also were extremely helpful and Graham took lead on ensuring we were satisfied and offering a handwritten apology for any inconvenience. On night three, they offered us a comped meal for our party of four at the restaurant. By the way, the braised short ribs with polenta were the best short ribs and one of the nicest braised meat dishes I've ever had....and I'm a crazy foodie! My sister and girlfriend both commented that the salmon they had was the tastiest salmon they'd ever had. I had a bite and it was delicously flavored, seared perfectly and cooked through but not overcooked at all so the flesh was tender but not dry. We never expected it, but in addition to great service and attentive staff, we had a great meal. I especially liked relaxing in the great chairs by the fireplace with a pint of Guiness after the ladies went to bed. We were also so very impressed by the quality of the traditional Irish breakfast buffet and the attentiveness of Vanya the hostess and Max, our server. The quality of the food was equaled only by the quality of the service. I mentioned once that they were out of eggs and a new batch of perfectly poached eggs was produced within three minutes. I don't know anything about the industry but as a guest, I can say that Clontarf Castle is doing things right. The quality, professionalism and customer centric attitude of the staff is superb. I've never experienced this level of service in America at any hotel. We're already talking about our next trip back to Dublin and we will ensure we stay at Clontarf as they have earned our loyalty and business.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM