of TripAdvisor Travelers recommend this hotel
"Pleasant stay "
I been 3 night in this hotel in the 2second floor (executive floor), breakfast was ok , great selection of food. Staff very well trained. Decoration old fashion, looks in the past was a excellent hotel, still very good but probably the need some updates to be number one . I would stay again here , is safe , clean and near to airport .
This hotel offers a fantastic shuttle service to and from the airport which I have used a few times over the last week due to travelling elsewhere in the country. The hotel staff are lovely and extremely helpful. The food is great and reasonably priced. You can also sit in the cafe outside overlooking the most beautiful horses. It is peace and tranquillity in a rather busy city which is great. If I had to say anything negative, the only thing is that some of the rooms are perhaps a little dated but that is the only thing wrong with this hotel and that is very very minor. I would definitely recommend this hotel to anyone coming to Cairo.
"dated hotel. we had a verry difficult 1st night. it was quite cold and kept on cranking the thermostat."
very cold 1st night kept on cranking the thermostat with no improvement. finally talked to the front desk next day , the answer was it is an old system A/C only you will have to order heater to warm the room. Next night we order a heater but it was not enough so we order another one. It is a risk because of the very hot surface you could burn if you touch it
"Very nice place"
The hotel is very convenient, nice pool, decent rooms, amazing Spa, variety of restaurants and cafe, great quality of foods, I tried the oriental Restaurent (Abo Auf), the Sushi bar, the pool restaurant and Testa Rosa cafe, all of them are wonderful, they have excellent staff, very friendly and helpful. The hotel have great location close to the airport on the same time in Heliopolis area in the town.
"Very pleasant stay- only downside is it is far away from Cairo sites"
We selected this hotel solely because it is an Expedia VIP hotel (and were taking advantage of an Expedia promotion) and the overall reviews were decent. From the representative meeting us at the airport, we had a positive first impression of Cairo. Surprisingly, the hotel reps can meet guests before immigration and help with visa purchases and the like. Because our stay included Dec 31, and had read that it can be quite loud late into the night from the on-site celebrations, we had requested a quiet room in advance and were accommodated. Happily, we had little noise from the concert below. Hotel staff are warm and welcoming. (A little baksheesh helps.) We found that they speak a reasonable amount of English with little communication problems, contrary to what others have said. We tried breakfast at the hotel which was reasonably good with decent variety. Downside is more popular options seem to disappear long before the 10:00 ending time. We did not try any of the other restaurants, partly because there were no other customers in them and questioned whether or not they're good. (We think the hotel suffers from lack of "traffic" due to its location, solely attracting customers staying at the hotel itself. Other hotel restaurants in Heliopolis are benefited by their proximity to City Stars Mall, so they attract mall customers as well as hotel guests, and thus get more widely reviewed.) The hotel offers a shuttle to downtown Cairo 3x daily, at 9, 11, and 2, dropping off at Tahrir Square. There are afternoon pickups from downtown as well, but they are early (around museum closing time) so we elected to take an Uber back to the hotel. There is also a daily shuttle to City Stars Mall, departing at 4pm, returning at 10pm. The rooms themselves are reasonably contemporary. It does not compare to similarly rated hotels one would find in the the Gulf, but the rooms are not outdated (as one reviewer noted) and are comfortable. Nights were chilly during our stay so we were forced to request a heater as the HVAC system only allows for AC, not heat. The beds are super comfortable and we slept well.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM