of TripAdvisor Travelers recommend this hotel
"I can't believe how dirty a Conrad can be!"
First of all, I've stayed in a few Conrads so I kinda know what the standards were. I was absolutely disgusted how dirty the bathroom was! There were at least 30-40 bathroom flies in my room (these flies happen when no one cleans the bathroom)! Can you imagine going into the bathroom with these flies flying around you' Very unpleasant! Then there were tons of mosquitoes in the room. I understand we are in the tropics, so I'm used it. I cranked up the ac to 16 degrees so I can slow the mosquitoes down and the ac didn't work!! So in the morning I went to speak to the manager and gave him said feedback. He said he would have it personally checked out. It would be cleaned up after breakfast. I was gone for 1.5 hr, came back and still saw the flies lying on the side of the bathtub. This is the reason why I'm writing this review. I think not only does the room needs some work but also the follow up (the manager was in the dining hall, having a chat with other hotel guests - guess he didn't really go check out the room himself).
We stayed for 2 days in Conrad Bali and as usual, the services were at par as per Hilton standards - Our room was upgraded to ocean view. They have an amazing swimming pool and have a good view of a beach from the pool. Staff was very friendly and in breakfast they can add some more variety. As a Gold member, we got an access to Executive lounge as well which was a good experience. One thing I hate most about Hilton is they put a hold on credit card and they take lot of time to release that money. I am still waiting for the money which was put on hold. Rest, our stay was good.
The hotel grounds were huge, and is perfect place to relax and get away from it all. Not many attractions nearby, hence you need to take a taxi to get around. Staff were really helpful. The spa was really nice, with the prices reasonable.
We stayed at the conrad for our last night in Bali and one night was not enough! ! The service was absolutely amazing and world class! ! Yudi made our last day/night in Bali perfect. The hotel is gorgeous and the pool is amazing. If you are going to Bali this hotel is a must. We can't wait to go back and thank you to all the staff that took such good care of us. We will see you again!
"Loved our stay"
This was our 6th stay at the conrad and as usual had a great time had a few small issues but nothing to put me off i dont think any resort is perfect so i dont expect it but it is just beautiful and we enjoyed it and will always be back
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM