"Great Great Great"
3 Greats.. difficult to state an order 1. Location 2. Service 3. Executive Lounge Stayed here for 4 nights at the start of our 3 week trip in the region and although our next stay marks the end of our trip we cant wait to return This hotel ticks all our boxes for the epitome of hotel stays.. Location & Service are just perfect, and the lounge on top floor is ideal for views at any time of day, though I must admit the happy hour tops it off. Oscars restaurant is excellent for a leasurely (buffet) brekkie with one of the widest selections I have seen, and the dinnet menu hit the mark on more than one occasion
We are just about to leave this lovely hotel for flight back to London. Have spent 5 days here and could not be happier. Delightful staff, lovely room on 25th floor with pretty much everything you would need. Lovely comfortable bed (maybe a bit too high!) good breakfasts in lobby level restaurant or up in Executive lounge on 31st floor. Location good, MTR within walking distance, overlooking Marina Bay and close to SunTec mall. Nice pool, big enough to have a proper swim and plenty of towels and loungers. Would definitely recommend.
"Good but not Great"
Stayed 3 nights in March. Disappointed to arrive a few minutes before advertised check in time to find no rooms ready on the upper floors that had been booked. Took over 1 hour to get into our room. This was to some extent ameliorated by waiting in the executive lounge. When we did get into our room it was large and comfortable. The bed was good. The bathroom large and the view from the 30th floor excellent. The executive lounge was very popular and also had excellent views. Breakfast in the lounge was limited but good. The extra paid for the use of the lounge was worthwhile, particularly the nightly complimentary drinks and plentiful snacks. There was plenty of storage in the room. The staff were generally friendly but at times not as attentive as they could be. The location was quite good. Overall it is a good hotel with some things not quite as good as some other similar hotels.
"Aging, poor service, completely unimpressed"
I stayed at the Conrad because I like Conrad's and find that they are exceptional. This one has fallen flat. When I checked in, they did not acknowledge my room preference, and tried to put me in rooms that I did not want (too far away from elevator, one completely saturated with cigar smoke). I finally got a decent room (not great). The breakfast in the executive lounge is only so-so. What bothered me most is the aging and fraying cushions by the pool which were in terrible shape. I went to the gift shop to buy something and no one was in the gift shop. I took my purchase to the front desk only to find that the person working the front desk was one the phone and too busy to acknowledge or help me. Skip this hotel and try something else.
"Another great stay "
Our second visit to the Conrad and just as good as the first. Great location & great service. We had an executive room which provides access to the lounge in the 31st floor. The staff there are wonderful and go out of their way to make your visit a pleasurable one. I'd like to make a special mention of Girlie who was just fantastic. One very small criticism is, don't oversell the access to the lounge. People pay a premium for rooms with lounge access and are disappointed when they can't get in !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM