of TripAdvisor Travelers recommend this hotel
"Very attentive, Instagrammer's dream"
We were guests at a wedding but I also contacted the Conrad with a view to creating content for my own social media feed. The service at this hotel was absolutely impeccable, and we had a marvellous time. The stunning views were a perfect reward after our flight and car journey there, a dream for any Instagram fan! I was struck by the level of attentiveness and I have already highly recommended this hotel to many of my contacts. We were always made to feel welcome and we loved the main pool too.
"Very relaxing stay"
Amazing property and great service. Perfect for some pool and beach time... Service and staff extremely friendly. View from anywhere in the resort are breath-taking. The signature Thai restaurant was outstanding!
"Amazing Ocean View Room!!!"
We had a 2 night stay at the Conrad, complimentary with HHonors points. Check in was very nice as the lobby overlooks the Gulf of Thailand. We were upgraded to room 305 which was higher on the hillside giving a better view of below. Our check in was very nice as the lovely staff member brought us to our room and gave us all the details of the room with a wonderful smile and such a warm demeanor. The room itself was excellent!!!! Breathtaking views, infinity pool and luxurious bath and bedroom. We had a nice breakfast, once again amazing views. We ate at the pool location twice and the options are limited and the food was nice. Our 2nd day it rained, but we did the boat excursion and had a good time with the guys on the boat. There was a wedding by the pool this day so we were room bound for most of the day, but made the best of it. Overall the location is wonderful and if you are looking to relax, this is the place. The staff were excellent as you would expect, and if I had the chance to visit again on a reward stay I would!!
"Perfect + Gorgeous"
Oh the views from this place is to die for. Simply one of a kind. Surrounded by lush greenery and fresh air, having the backdrop of the ocean, one can truly leave the rest of the world behind. Staff was attentive and super professional. Rooms were amazing. Food is not bad. Would recommend thai food.
"Excellent with small improvements needed"
Having visited Conrad in the Maldives and Macau and numerous double tree hiltons and hiltons back in the U.K., I must say that even though this particular Conrad is on the higher end of the scale, you have to take into accounts the beautiful views every single villa has. It is simply a place like no other. The resort itself is well maintained, you continuously see staff maintaining the outside gardens and the beach. There were a few things that didn't feel quite right however these were addressed to by management and our stay was then very good. There are a few things however I would like to point out that perhaps could be improved: Guest vs Staff knowledge Staff would perhaps benefit from knowing their long term guests, be debriefed daily on guests arriving that are staying more than just 2 days as it seemed to be the case with most Chinese guests. This was mentioned to management and it certainly improved. I would however of liked to have seen the general manager speaking to guests during breakfast, nothing means more to guests than seeing a general manager giving their little free time to ensure guests are happy. Villa maintenance Maintenance of villa was poor, there were scratches on furniture, one of the legs of table was almost falling off, dust in the back of head board was that bad I had to take allergy tablets daily so I wouldn't see the whole night, finishing touches i.e.: painting or corners, were not as good as expected. Overall a good spring clean and a perfect lick of paint would probably be a good idea. Gardens and beach maintenance Gardens are well kept, outside areas appear well kept however the beach needed daily cleaning due to a large amount of seaweed and rubbish floating around. Impossible to set foot on the sea most days. Service Service a little slow in most places, once mentioned to management, service improved. Staff appeared to be addressing to our needs quicker, bringing our food hot still from the kitchen, some addressing us by our name and trying their best to perfect it. When requesting club car always ensure you ask 15 mins in advance. The hotel is that busy they sometimes take just that long that. Spa Spa is excellent and has a wide range of treatments, be ware, you will also pay for the view. The treatments are widely ranged from massages to body wraps and facials. Networking and internet The internet is also really fast and easy to access, free for all guests as it appeared. Really reliable throughout the resort, even when I was on the sea sunbathing! That was impressive. Daily weddings meant some areas of hotel were closed for numerous hours through the day for wedding guests, maybe a function room with a pool would likely work better without having to disrupt staying guests daily with wedding activities. Overall this is a large chain to which Conrad is the "special" brand of all the Hiltons and we are very greatful for all the views and memories we gained whilst holidaying here this time. I would like to give special thanks to a few members of staff, not only did they remember us after only a couple of days, they remembered our villa, our names and excelled in their service, nothing was too much bother and I felt they genuinely meant it. So a special thanks to Best at Azure, Minie and Ying at Zest, because of you alone I will make a return to Conrad, you made your efforts seem effortless, you cared for us, you were polite and observant of our needs, you anticipated well without being too bothersome and that's what 5 star service means. Overall a great resort that needs very small improvements!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM