of TripAdvisor Travelers recommend this hotel
"Absolutely amazing hotel to get away from it all!"
As a special birthday treat we stayed in an Ocean Retreat Pool Villa which was absolutely gorgeous. The views from the private infinity pool over the Gulf of Thailand with stunning sunsets were just breathtaking. The staff did everything to make our stay amazing and even provided a very nice birthday surprise which just added to the experience. I travel a lot for work but this hotel, the setting and the unique villas were just phenomenal. I would definitely recommend to anyone who would like to have a break from the stressful life and just relax. Perfect for a romantic hideaway!
"Luxury Girls Weekend!"
Fantastic and relaxing weekend! Stunning views, beautiful pool villa, didn't leave all day from breakfast until dinner! Loved the remote area and peaceful surroundings, hardly saw other guests until breakfast or dinner. Salt water pool was perfect!
"Isolate yourself from the world, in an unique hotel"
We stayed 1 week on the hotel, and will stay in our minds forever. First, this is an unique hotel. The way as it is built on a slope than on past had nothing is truly amazing. Huge investment to create more than a hotel, a masterpiece. We can feel isolated from the world, really relaxing the mind and body, with the ocean seen from everywhere. Put the bags on room, and stay in hotel. The Villa conditions are truly great. Enjoyed every moment passed there. You fell you don't want to leave from there. The private pool on villa either amazing. The outside pool as a great view. Extremely clean and great comfort conditions. The cleanliness is a big plus. 5 star on hotel, and on room, common spaces, everywhere. The Wi-fi quality is amazing. No breaks. I made some working videoconferences from pc and was perfect. With the hotel conditions, to have this, even when going on buggy, with almost no breaks is great. The buggy service works very well. Never waited more than 10 minutes. In this hotel this service is essential to move around. In general staff is very friendly, and always available to help, make you fell welcome. Even the General Manager, interacts with you several times during stay, and ensures everything is going well. Very friendly and always around. The hotel private beach is not so good, as it is small and rocky. Nevertheless, the hotel has a free boat trip daily, several times a day, so that you can enjoy nice beach. So it compensates. And now need to mention what was a delusion, or some points to improve. The main point, is the food quality on restaurants. We were expecting to have together with the amazing hotel we knew we would find, a great gastronomic experience. But we didn't, at all. The food level of Zest and Azure is nothing memorable. Prices are ok for the hotel level, but I cannot remember a dish that I have tried, that I can say I was thrilled, and that I remember just now. And we had 8 or more meals on those 2 restaurants. This point, needs to improve significantly, because the hotel invites you to stay there, and is out of Koh Samui center, so the food should be at same standard of other hotel conditions. Breakfast is ok, with plenty of options, and good quality. Small improvement point, for paying attention for the napkins or cutlery on table, before food arrives. More than 1 time we need to call staff already when food on table, as it was missing that. Another improvement point for before 10 to 15 minutes, that hotel staff take everything out from breakfast, first staff need to come to all tables to advise will be last order, and if we want to pick something else will close in X time. We tried a 3 hour treatment on SPA. The quality of the treatments and the rooms are fantastic. Amazing conditions. Nevertheless, for the hotel standard is missing some glamour/charm. It seemed like a robotic/automatic process, from check in to treatment end. A last point, on general environment. We understand is not easy due to weather conditions in Koh Samui, heavy rain sometimes, and the huge slope the hotel is built in. But to be perfect to walk around the hotel, would be nice some investment in hiding the cables and pipes that are all around, with vegetation. We can see all around this kind of devices cutting the nature, and breaking the wonderful environment. We know difficult but if possible would be a big plus. As a summary, and I thought between 4 and 5, because improvement points mentioned, but I need to give the 5. Because was really an an unforgettable experience, in an hotel that has unique characteristics, and that I recommend.
Five nights here was bliss. Beautiful resort. Koh Samui itself does not draw you out so this is perfect if you need a real retreat and do not want to feel you have to explore. An hour from the airport (easy airport) with pick up. Beautiful rooms, wonderful staff. We had a private pool so only left to eat, spa and take part in activities. We had a package so utilised the lovely spa, however there are cheaper spas nearby also. Complimentary Tai Chi, Yoga or even kick boxing etc on the beach (we didn't do the boxing! but the others were great to do) Two restaurants with excellent food. Loved it
From the time we set foot at the resort we loved it... The accomodation was WOW...The service was amazing.. The food was excellent.. The views and the whole resort were fantastic!! We had a wonderful, romantic holiday. Can't wait to go back again. Thank you so much Conrad Koh Samui ... We love all of you 🌺🌺
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM