of TripAdvisor Travelers recommend this hotel
"The most amazing ime"
From the staff, to the views from your room, to the immaculate rooms this resort has EVERYTHING to offer. After a few days tripping through Bangkok, Chiang Rai, it was perfect to wrap up an excellent adventure at the Conrad in Koh Samui. My travel agent Ryan of VIP Vacations helped me put together an excellent itinerary, and i could not be any happier with this property. The food, amazing -- organic and tasty. The decor, theming, utensils, etc are all modern and chic. Sometimes when I sleep, I dream of those remarkable sunrises and sunsets. Definitely get a room with a swim up pool, the privacy while you overlook the water is to die for. Thank you!
"Would I come again - probably not"
I was so looking forward to my stay at the Conrad Koh Samui; but on arrival things did not go well. The Conrad with its hill top aspect, all rooms have a fantastic view and I do mean fantastic. On first glance we said wow, but then we turned our attention inward. Furniture was a little worn and could do with some updating. Accommodation is unsuitable for small children with its winding staircase and glass sliding doors from every bedroom opening onto the pool area, with a two and four year old we had to be on watch all the time. Staff could be a bit more helpful, at times they were difficult to find. Breakfast was very good, but at other times found the food dry and tasteless and lol don't get me started on how long I had to wait for a buggie and this was only Day 2 of our stay. I should correct myself - once we started ordering from the Asian menu the food was quite good.
"Excellent view, 3 to 4* service max"
We stayed at Conrad for 5 nights. Had similar experience with mediocre service as the authors below. Fruit baskets not changed, very long delays for in-room dining... once we were told to call back in 10 minutes as they could not take our food order at the moment! 5 star''' Unbelievable. The rooms urgently need renovation, sinks are not clean, stains on carpets etc etc. We asked reception twice to talk to the manager and were told that he would contact us. Never happened. Instead you see restaurant staff looking at there mobile phones having a great time not serving guests. In a nutshell, enjoy the view but do not expect what you pay for in respect of service. For that there are much better spots on Koh Samui!
"Spectacular view and service"
We had a really nice stay at hotel. 10/10 view - couldn't get any better 10/10 service 8/10 breakfast - could have more better fruits 7/10 dinner - taste could be better (dinner at zest) 8/10 buggy service - long wait time during busy times 8/10 room - couldn use some renovation to furniture and floor.
Place and the views are breath taking. Customer service is excellent. Your personal pool is a plus! Breakfast was one of the highlights. Freshly squeezed juices, sweet island tropical fruits and varieties of food were served. My suggestion is to include the breakfast in your package. Azure and Jahn are nice dining places but are a bit pricey. Every entree is displayed elegantly. Nice and quiet place to relax away from the busy city life. Overall it was a superb place to stay but the cart transportation needs a little improvement. The cart is what you would religiously rely on to get you around from place to place. For those who are physically fit, there are a lot of steep hills that you can venture to. Throughout our stay, we only saw 1 person attempting the walk unless your room is located really close to one of the restaurant like ours did (a hill away).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM