Great hotel with excellent restaurant and services. Strongly recommend it!Comment of P. William , United States the 2015-02-26
"Great hotel and location"
The key to this hotel are the people. All gracious and smiling. The meeting rooms are good and the service in the area is exceptional. Great reception from the minute you get out of the taxi. If you get an upgrade to use the Wine Room in the evenings, you're going to be happy!
"Expensive hotel for a typical standard room"
Beautiful location. Standard room. Overly expensive restaurant and drinks. Bed was very squishy and the pillows flatten out to pancakes when you lay on them. Beautiful view from the bathroom. There are much cheaper hotels in the area with better value, and are just as nice.
Very welcoming staff and easy check in and check out process. They were very busy when we arrived, had a lot of people at one time, but you never would have known it with the care, patience, and friendliness of Javier and Jason (') at the front desk. Rooms very clean and well appointed, loved the espresso machine! Definitely would recommend.
"Great Meeting Experience"
The hotel overall is very nice but I was most impressed with the meeting facilities. We used 2 meeting rooms on the 3rd floor. Both rooms were very nicely appointed, comfortable chairs and windows. The food was a couple of levels above the typical meeting room food. One day we had hot food for lunch and the next day sandwiches and both were above average quality. Hotel staff even offered and brought espresso coffee to guests who asked. The hotel also had a Meetings Concierge on the floor from early morning until evening. Kyle and Rebecca were always attentive and helpful. They also remembered guests names! Overall a great level of meeting service. The sleeping rooms are also very nice. Good bed and linens. Lots of outlets to charge devices! The only minor disappointment was the fitness room. With everything else being so well done I expected more. It has 4 treadmills, 2 ellipticals and some fancy weight machines, but relatively small and no windows.
Very nice place. The amenities are wonderful. A little confusing as you have to go up in the elevator to catch another elevator to go down. And staff misplaced my ID. Over all the hotel and staff were wonderful
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM