I did not eat any meals in the hotel. Great experience with my stay.Comment of C. Teresa , United States the 2015-02-02
"Clean, Modern Hotel in a Great Location"
My stay at the Copley Square Hotel was very lovely. The staff was attentive and friendly, the hotel was clean, modern, quiet, and situated in the perfect location of the Back Bay area of Boston. I would most definitely recommend staying here when travelling through/to the Boston area!
"Wrost Hotel Experince I Had Ever Had"
After a long day of viewing Boston for the first time, the one thing I wanted to find was a nice hotel to sleep at. So we chose to pay a little more and stay at Copley Square Hotel. This was the worst decision I have ever made in choosing a hotel. We got put on the second floor Room 218, Which we thought great we can take the stairs. And then 1030 pm came around. Music blaring, Bass bumping so loud that the pillows were echoing, Dj screaming in the Mic all of this till 230AM!!!!!!!!!!!!!!!!! we called down to try and get another room and to no luck. The desk person didn't even seem that interested in the complaint. I was in such shock, when the music started, I have never experienced anything like this at any hotel I have ever stayed at. I can see a little nose OK no big deal , But being in a hotel room that feels like your basically in a night club is insane. I have no idea how the hotel can rent a room out for a night directly over a nightclub and feel like they are not stealing from them. Should be ashamed.
"Wonderful stay! "
This hotel is so easy to get to! Getting off 90 East it was 1 turn away, then to get back on 90 was also right there! They valet your car right away and extremely friendly! Check in was a breeze and our room was ready very early! 10am! Hotel is very clean and bed was really comfy! Excellent breakfast in the hotel and we also had a drink in the bar. Very close to tons of shopping and restaurants! Will be sure to stay here again since we will be down for multiple doctors appointments at BWH.
"New Year trip"
Clean and tidy room. Staff were very nice and we were allowed to check in slightly early. The bathroom was a bit shabby in places but nothing that bad. Free wine between 5-7pm every night which was great considering the prices in Boston. Only 2 downsides, 1 was that we asked our front for a taxi to take us to our car rental pick up, they said they had someone ready to go and take us for $20... We hadn't taken any taxis at this point and couldn't really judge price, seemed ok for the distance. However on the way back to the hotel the car rental guys called our taxi and it cost $10..for the same distance. So maybe order your own or do a bit more research on the price than i did! The only other issue was that there was coffee/tea in the morning between 7-11am but after that, nothing. So if you came back to the hotel mid afternoon or after an evening meal and wanted a drink there was no way to do this. I asked if there was any chance of getting one from the restaurant and i was informed that it was closed, as was the bar next door. Not a massive deal but just something to be aware of.
"Cold cold cold"
Property was nice, centrally located and breakfast at their restaurant was great. Our room was freezing when we checked in so we blasted the heat to 80, but it never got above 62. I asked the front desk to fix. But no one came to our room.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM