The Copthorne Hotel Aberdeen is located in the quiet West End of the city center, 10 minutes walk of Aberdeen Railway Station and only 20 minutes journey from the city’s International Airport.
of TripAdvisor Travelers recommend this hotel
"So called free parking"
We booked 2 nights away for a birthday treat, choosing this hotel mainly as it said FREE PARKING FOR GUESTS,and as I have walking problems I thought it was the ideal place, on arrival we discovered the parking was closed, after making enquires at reception we were told it was full and was told I could have booked a parking space, non of this was stated on any booking forms, emails etc. The receptionist informed us there was parking across the road which cost us a total of £28 and the inconvenience of having to get up each morning to purchase a new ticket. Whist at the reception area we heard other customers complaining of the same thing, we took the lift down to find a total of about 6 parking spaces. We have since noticed that the website etc have now changed from FREE PARKING to Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable. This is all good and well changing this now but what about myself and other customers who were lead to believe there was free parking and were charged £28 extra!!!!
Had to stay here for work purposes due to being closer to training facility. The hotel is nice enough but pretty dated, the staff are fine but seems like poorly organised and it's almost as if they are just raffling through themselves. I ate in the bar and had the Sirloin Steak, it was an ok steak and cooked just right but the Béarnaise Sauce was just a pepper sauce and quite strong. Luckily I enjoy a peppercorn sauce but not everyone does. All in all an ok hotel but doubt I'd recommend it to other colleagues.
"Convieniently located, great service"
This Hotel is great located and great service ! We came from Edinburgh to visit some friends last week and we decided to have the lunch there. Excellent choice ! Even that was busy in the restaurant, the waitress Elena, was amazing ! We had some drinks there with the food and she was very pleasant with us . She was everywhere and constantly asking us if we need anything. The food was ok, we order some jerk burgers and soup . We will come back there for sure!
"Best bar staff ever"
Ashley was the best barmaid i have ever been served by she was a good laugh and very helpfull would happily get served by her again on my next visit and the night porter service was very good Micheal helped alot aswell
Would just like to say that Ashleigh who was working behind the bar and restaurant was fantastic so well mannered and helpful her customer service was amazing I wish I could praise her more but I hope knowing how much effort it was to try and get in to trip advisor to write this proves how committed me and my 2 colleagues were to put forward how pleased with the service we were, even when me and my colleagues were going for a cigarette she was friendly yet stern and said we had to sign for our dinner before leaving we more than understood. also Micheal the night porter was very helpful.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM