Located on the prestigious Salford Quays, near several transport options, the Copthorne Hotel Manchester is just opposite to the Metrolink tram stop, 2 minutes from the M602, 15 minutes from the city centre and the Piccadilly mainline railway station and 20 minutes from Manchester International Airport.
"great location hotel"
have stayed here a number of times.we had a club room which was clean,cozy and quiet with a view over the quays.staff are lovely and very friendly.Raj ,in the restaurant,really looked after us and all the staff in there are great.located at exchange quay on the eccles/media city tram line it takes five minutes to walk from there.takes 10 minutes by tram to the city centre,there are also plenty of buses and easy to get to the city by car. plenty to do in the area.lowry discount mall nearby,cinema theatre etc.war museum over the water via bridge.media city has bbc/itv studios.trafford centre nearby also.a nearby morrisons closed over a year ago which is a shame as it was handy for the hotel.there is a Tesco express over the road.thanks so much to Raj and everyone at the copthorne,salford.see you again soon.
"Any Danger Of Being Served'"
Room very comfortable and great view out to Manchester but I've got to say the general customer service was generally very poor/slow during our stay. 1. Friday night waiting to be served at the bar but no one there, told by the receptionist/security that there were 2 members of staff working in and around the bar delivering room service to the rooms and that someone would be with me in 2 minutes. I was waiting 20 minutes never mind the 7 odd people behind me who started to turn up. Friday night in a busy hotel and no one serving at the bar during peak time' Bit of a no brainer this one and definitely needs to be looked into by the management. 2. Queues once again building up and one member of staff left to deal with it all. Why hasn't another staff member been made available to help'
Spent one night here for business. Staff helpful and friendly. Room clean and comfortable and reasonably appointed with only one or two very minor decorative flaws. Evening meal in the restaurant with colleagues was good. Everyone ate everything on their plates. Waitress was efficient with service but we didn't linger as it was quite cold in there. Had a good night's sleep in a quiet room with a comfy bed. Breakfast was lovely and again helpful, friendly service. The only thing stopping me giving 5 stars was the quality of finish in the room, e.g. a couple of cracked tiles in the bathroom and a bit of damaged paintwork in the room but then I am a bit fussy on such things! The staff and food deserve 5 stars.
"No fuss at all !!"
Arrived early, parrking is free and checked in by noon. Off to Salford Quays. On return slept very well and smooth check out. Decent staff, clean rooms. Well worth a visit ; this time we did not book breakfast. Will return
"Very clean hotel. Pleasant staff. Excellent customer service."
Can't understand why this hotel has had some bad reviews. We were welcomed by Marlon on reception and quickly checked in. The first room allocated to us was not to our liking and Marlon changed us to an upgraded room with no fuss. Our room had a lovely view of the Quays and was very clean and well serviced. The beds were extremely comfortable and a good night's sleep was enjoyed. At breakfast we were once again made to feel very welcome and service was very good. There was a good range of food available and it was well cooked. The late check out of 12.00pm was also greatly appreciated.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM