Located on the prestigious Salford Quays, near several transport options, the Copthorne Hotel Manchester is just opposite to the Metrolink tram stop, 2 minutes from the M602, 15 minutes from the city centre and the Piccadilly mainline railway station and 20 minutes from Manchester International Airport.
"Dated Hotel... not great "
Stayed one night at the Copthorne Manchester as I was in town on Business. Although the room I had was facing the canal this was,in my opinion,the only positive. The room was dated and shabby - The furniture looked cheap (probably expensive when new) and worn. The bathroom was shabby and it just felt that it is in need of some investment. I've stayed at Premier Inns that have been of a higher spec! The breakfast was poor! It seemed quite chaotic with no one taking charge to replenish items which left people standing around for bread, pastries etc, which is really unacceptable. It's not a hotel that I would choose to stay in, unless it's has some serious investment.
A fabulous hotel rooms had everything you needed, very clean, spacious great views. Lovely comfortable bed and breakfast was fantastic with lots of choice. Staff very helpful. We will definitely return.
"Worked for a week in Manchester"
My room was booked through work and having read some of the reviews I had a few reservations. In the event I need not have worried. I rang the day before check in to see if I could pre book a room on the Quay side of the hotel as recommended by an earlier review. Marlon on reception was very helpful and gave me 204, which between the rain showers had a great view over the quay. On check in, provided you register your car at reception using the touch pad you will not have to pay for parking, I was helped out by Sonia on was reception who was also very helpful as I checked in earlier than I should. I found breakfast good and got a window table every morning. I went down at about 9 AM so I can't vouch for how busy it is earlier in the service period. I guess the final arbiter is would I stay here again and I definately would.
"Run Down hotel with shocking service "
I arrived around 19:00 after a long drive and as I went to check in I was told that I had to wait as the air hostesses and pilots took priority even though I had already been waiting before they arrived. Which was not only rude but somewhat time consuming. When I finally got seen to the front desk staff where less than helpful which really wound me up. The room was meant to be a club room''' I am not sure what was club about it and even asked if they had placed me in the correct room which the young twerk on the front desk shrugged their shoulders too, so I am still none the wiser wether it was or not. The room however was really run down and here are a few Bullet points to what was wrong. . The carpet was disgustingly dirty and warm out . There where flakes of paint peeling off of the wall . The furniture was so old and chipped and scratched it was embarrassing. . The shower was broken and flooded the bathroom (which when reported no action was taken AGAIN!) . The tv was old and small and flickered on ever channel. . My towel had a huge stain on it. . Mattress uncomfortable . The room was very very hot with no air conditioning . The window handles where damaged. The food downstairs, the menu is small and basic. The starter I ordered was the soup which being honest was nice even though the bread was hard. The main was their classic burger with cheese which was so dry and over cooked it was left as it was disgusting. The chips where somehow crispy on the outside and raw in the middle and the Coleslaw was hot''' Hotslaw is not something I have heard the concept of. My biggest issue is the way it was served, yet again another hotel has jumped on the unhygienic hipster wagon and served the food on chopping boards which are disgustingly dirty and can only be made completely clean by hard wire brushing them like the butchers do, which it was evident they didn't. The breakfast was ok, nothing to shout about but avoid the mushrooms it wasn't pleasant. So to Conclude my stay was a very dissatisfying one to say the least and probably one of the worst hotels I have visited in a long while. I would advise that the hotel refurbishes the hotel and retrains their staff to a higher level as the hotel does have potential that it clearly isn't using. For the people wishing to stay, until they refurbish I would advise staying elsewhere as your nights sleep will be unbearable, food rank and service undesirable.
"A nice surprise."
We needed to book into a hotel in central Manchester to be able to get to an early rehearsal and had a look through the hotels available - a lot had no vacancies but the Copthorne had a rom on an offer and so we decided to go for it, despite some less than glowing reports. Well, I can tel you - ignore the downbeat reports we had a super night in a lovely room with a deliciously comfy bed big enough to have a game of football and with a good bathroom with complimentary shampoo etc. We had dinner in a very nice restaurant within the hotel and enjoyed the view over the boat basin outside. Breakfast was included and was perfectly adequate, in fact more than adequate with eggs cooked to order. The staff were all delightful and for the price ( below £100 on the offer ) I really would have to be a complete louse to try and fault it. SO that is the Copthorne and would we go back ' Like a shot. It was a wonderful surprise and superb value.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM