Located on the prestigious Salford Quays, near several transport options, the Copthorne Hotel Manchester is just opposite to the Metrolink tram stop, 2 minutes from the M602, 15 minutes from the city centre and the Piccadilly mainline railway station and 20 minutes from Manchester International Airport.
"Very comfortable stay"
I've just returned home after a very pleasant 1 night stay in The Copthorne in Manchester. I arrived early and was warmly welcomed at the reception and given friendly advice on local places to visit and see before my check in at 2. My bedroom was large and bright and had a pretty outlook over the quays. The bed was very comfortable and I enjoyed a good nights sleep. The buffet breakfast was very good too. Overall a very pleasant stay!
I stayed here for two nights whilst on business in Salford. It's located close to Manchester United's ground and a tram stop. It's a large hotel with friendly and efficient reception staff. The rooms are clean and fairly spacious with a small selection of teas, coffees and hot chocolate. The shower worked well, the room temperature was easily adjusted and there was no noise during the night and I slept well. The wifi worked well in the bedroom. Breakfast was a typical buffet affair with a perfectly adequate though nothing special English breakfast option, and continental and cereal alternatives. The coffee is served in small flasks, batch processed in advance to save time no doubt, and again was adequate without being anything special. Overall a functional clean and tidy hotel and perhaps of particular attraction to the business user. However, I expected something better from the Copthorne brand (having stayed in one of their London hotels previously).
Lightning in room was rubbish. Fluorescent tube, no bedside lighting or switch or cabinet. Very tired room. Room 434 was I think disabled room with red emergency cords on my head while we slept and bathed. Would never stay against, so much better competition in the area for less money
"This hovel is one step up from sleeping on the streets"
Well, what can I say'! This one night business stay was an absolute disaster!!!!! It was booked by a conference organiser and the rate of £155 for the night in a supposedly club room was a joke. I had room 307 and my colleague room 303 and if these rooms are designated as being "club", then the moon is made of green cheese. I checked in at 6.15 on a Wednesday evening and after being dropped off was faced with a queue of 7 people in front of me. It took the rather scruffy looking individual on reception, apparently named Ian, over half an hour to deal with those in front of me. I asked if there was anyone else to help him and he replied with a terse "no". The decor of the whole place is awful and no wonder the painters are in. The website is woefully inaccurate, 4 stars going on 2 in my opinion, and I travel extensively. The room was in a poor state of decoration, the room safe locked open and the place was just dirty. We went out for dinner to escape the squalor. On return we opted for a beer at the bar but the service was woeful and that was after we found someone to serve us. I woke at 2.50a.m. as a result of the smell of paint making me feel like I was gagging and couldn't get back to sleep. The smell was just awful. The only redeeming feature of this place was that the shower was powerful, at least that helped clear the scum of the hotel. Breakfast was shockingly bad, poor service, bad management, even dirty plates with yesterday's breakfast caked on. I couldn't get away quickly enough and Ian understandably at checkout didn't ask whether I had enjoyed my stay! The best thing that can happen to this hotel us that it gets razed to the ground. Copthorne/Millennium should hang their heads in absolute and utter shame!!!!!!!!!!
My room was at least 25 years old. Thats ok but... Room service is advertised to be on until 22:30. I Started calling them at 22:10 looking to place an order, and no one answered the phone, until the receptionist finally did at 22:40 to tell me the chefs went home early. NIce one!!!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM