"Cozy and friendly staff"
We have a pleasant stay here at Cosmo.We travell with infant and toddler. They put us in higher floor (23rd). The floor is quiet. So our children can sleep peacefully. The environment is quiet. And in front of the hotel, there is a public playground. The staff are polite, friendly and helpfull. And they can speak english too (btw the cleaning lady in our floor is friendly and speaks english too. Say our best regards to her) The breakfast is good. No complain :) Just one thing to know, they have no bell boy that can help you bring your luggage to your room. Do it your self. Hope that helps. For moslem traveller, this hotel near to islamic canteen. Just 10 minutes walk. We are looking forward to stay at this hotel again
Very good location, pleasant hotel with comfortable and modernly furnished rooms, nice and various breakfast choices, as well as friendly staff. Share point is available in the room making internet useful all the time while out of the hotel. We also had a very good experience with the management of the hotel regarding solving the issue of late arrival due to flight delay.
"Good value and location"
My room at this good value hotel was quiet, and featured a sofa, writing desk and refrigerator. Transportation was quite easy as a shuttle bus to key transport hubs is provided and several local city buses stop just outside. The buffet breakfast was quite extensive, and the service excellent.
"great location friendly staff"
We stayed at the hotel for 8 nights and are totally satisfied. The location is close to Times Square and metro lines. Room was clean and enough big for us. Breakfast place can be crowded in the mornings, and guests have to wait, but they clean tables very fast. I have visited hotels with really big breakfast areas, but tables full of dirty dishes. This option with limited facilities but hard working staff is definitely the better option. Free 3g phone to take with you all around and have free internnet all the time... first time I see this The staff in the reception is very helpful and nice. Carmen and the boys takes good care of the customers. Convenient shuttle service to airport is great We enjoyed our stay and have nothing to complain about.
"Good Hotel at nice location"
Stayed here in Oct 2016 for a business trip for 2 weeks. Location is good and near the Turf club. We didn't get a chance, but i believe on Wednesdays there's a race event that happens and is interesting. Staff is good. Breakfast is good. Fair amount of restaurants at walking distance. Rooms are basic and neat. Small but then its HK. Also, the hotel provides a free mobile phone (Handy) which is great to move around in the city and has 3G / 4G internet and makes free local, China, US, Australia, UK, calls. some 9 countries, which i think was super useful. the Handy also has lots of offers and things to do displayed with coupons etc. For Indians, right next to the hotel there is a Gurudwara. So much to our appreciation and thankfulness we were blessed with Indian food at the 'langar' in the Gurudwara. Also, the lobby / smoking area is kind of nice with a quite open space with plants all around and has tea ,coffee, water machines and a bowl of some apples, pears complimentary by the hotel. The Gym facility can be availed in the sister Hotel next door, which is average too. Not bad an option in HK
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM