of TripAdvisor Travelers recommend this hotel
I have stay 5 nights and feelt so comfortable and safe. Stuff so helpfully and friendly rooms warm and so cleen they have give it ti me room with bath and didnt charge extra money for it basically this room wasnt my reseved room and should be more money. Thanks guys if i come back will definitely stay there agein. A specially anna and svetlana from reception was so nice thanka ladies agein.
"The worst hotel I ever visited - avoid it."
I flight was late for 8 hours and hotel asked to pay for a night that wasn't used.After sleepless night I had entered my room tired as a dog. After 5 minutes been in room - I get a girl knocking at my door and asking to check minibar (!!''') The food in the breakfast is very basic.The coffee was without milk. During check out I was requested to pay 500 (25 euro) hryvnias for a stain on my room's carpet that I didn't do. The personal was very rude and unfriendly.I'll never return to this hotel again.
After a disastrous trip with myriad delays and detours, we finally arrived to our Hotel, and what a contrast it was to our last stay in Kharkiv a few months ago at the very poor Viva Hotel - we were warmly greeted by smiling, courteous staff who for our short stay, continued to provide a level of service rarely experienced in Ukraine. The rooms were modern, comfortable and clean, the amenities excellent. Breakfast was superb and again the wait staff were also happy and helpful. A short but extremely satisfied stay at Cosmopolit, thank you. Oh, to all who complained about distance from the City, it is a short taxi, metro, trolley bus or mini bus ride not to mention inexpensive. Thank you Cosmopolit, we will be back :)
"Great place to stay"
Staff were very friendly and helpful with any question's i came up with. Breakfast buffet was fantastic and filling. Only downside is it's about 18km from the airport and you will need to use cabs or the buses to get into town,,,,,,,long walk. I would recommend this hotel for certain.
wonderful hotel, very good price. they can change room if you want. the restaurant in the hotel very fine. alsom personel. everytime when ı go kharkiv ı stay there. ı suggest this hotel to everyone :)))
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM