of TripAdvisor Travelers recommend this hotel
It is not very much convenient prance to get to the popular city center, but it is quite near Mariinsky opera and ballet theater. Also you could enjoy a walk on Gribedov's channel. And what in my view is extremely important your morning will start with a very positive atmosphere generated by the staff. Many thanks to Ms.Polina and Leonidovich and of course to all others
This is a very good property , good location and very good staff Breakfast is very good but no Indian food available My room was on the 4th Floor , You will not able to find rooms very reality bcz there numbering is really odd Cherry is the room size and the hospitality I really love the stay all the best team
"Good enough inside but but for 2 complaints"
The hotel for my 3-night stay was very good in terms of buffet breakfast food quality. The room was a single-bed one with no balcony and the 2 windows were locked for safety and weather-proofing purposes. The room was well protected from the cold outside and well sound-proofed, though the air-conditioner appeared to be subject to some equaliser control which made me feel too warm one of the three nights. The washroom was compact but very user-friendly in such a small space though there was no bath. The shower room was not the typical style of narrow glass house which is often restrictive and sometimes dangerous. The shower above the bath design with a movable glass panel is even worse in terms of personal safety. The shower room did not have a closable door so that I had plenty of space to move around and did not have to worry about safety when all naked. There was a fixed glass panel separating the shower space from the washbasin and the toilet in the washroom. The part of the shower room with no glass panel was for the guest to walk into and away from the shower where a floor towel should be placed. Water would splash beyond the shower room but that was not bad enough to create any safety or cleansing issue. The room itself was comfy though the TV set was not working at all. My magnetic door card did not have any problem during my stay but I must exercise caution to ensure that I did lock the door properly when going out since there was no major banging sound when closing the door to let me hear or feel that the door was properly locked. There were 2 major complaints which I hope the hotel management could take up responsibly. First, the brown cakes our group were offered for the first-night set dinner were very filling and most of us either failed to eat or finish them off and having finished the cake off I had some stomach problem for the rest of my stay. Second, I bought a small white woolen shawl with colourful pattern and a large deep purple shawl (90% woolen and 10& silk) with colourful pattern for US$137 on the basis of a 50% discount for the small shawl. As I was late by a few minutes as a result of the purchase, I offered to have the saleslady wrap up the 2 shawls and I would pay after grabbing my baggage for checking out. Then I returned to the shop on the ground floor fo the hotel and paid up and collected the 2 shawIs in a rubber bag and left about 10:20 am this Thursday morning. I am now back home and found that I was given the right white shawl but the wrong large deep brown shawl with colourful pattern and both are 100% woolen. What is even more funny is that the price sticker from the paper tag to the deep brown shawl had been torn off. I hope the hotel management can take this up responsibly so that I can arrange an exchange of the wrong deep brown shawl for the right deep purple one soonest. I can approach my travel company to help me do the exchange in this month or early February.
"Convenient Courtyard in St. Petersburg"
We stayed over new years. The hotel is good enough. I do not like the atmosphere in general too much. The entrance hall and reception are narrow but newly renovated. The rooms and hallway (at least on our floor 7) are rather old though. Carpets and furniture are dark. The bathroom is in an average condition. In our room the TV did not fully function. The staff was friendly and young. Only when you ask for sth a bit out of the average they become complicated. We liked the German Bavarian style bar "Bierstube". Another plus is the free ride to the center with the Hotel Minibus every two hours. The price was OK. I would come back but surely try a different option in St. Petersburg next time though.
"Great Location, Great Staff"
My wife and I stayed here in October 2016 for 8 days. The location is ideal. The staff and the amenities were also great. The front desk helped us with finding times for local events. The buffet was also very good. I would highly recommend this hotel for those visiting Russia. The staff also speaks excellent English for those that may not speak Russian. One other item that was especially helpful was the daily shuttle which has multiple stops in key areas.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM