of TripAdvisor Travelers recommend this hotel
"Comfortable Accommodations; Great Staff"
Rooms are very clean and comfortable, as were the common areas. My wife and I were treated with respect by the entire staff and their assistance with travel arrangements was exceptional, saving us both time and money. There was a large variety of food at breakfast, including fresh fruit. I highly recommend this hotel.
"Above and Beyond"
I know...the Courtyard is just another chain hotel that gives okay service. Not this one. The rooms are great and walking distance to good restaurants. But I do want to point out one person. I had an appointment in San Jose and to take a taxi there would have cost $25 one way (I could not drive due to license plate restrictions). I could not get Uber to work on my phone, so Jorge assisted me to get an Uber. Then gave me his card and I called him from downtown and he helped arrange for a ride back. This was above and beyond the usual customer service and saved me time and money, and not to mention the stress. Thanks Jorge.
"First time in Costa Rica"
My husband and I arrived at the Courtyard San Jose on January 27 and we stayed until January 31. We enjoyed every moment of our stay. The staff was so helpful, even in suggesting places to visit. Every morning we looked forward to breakfast because of the taste of the fresh fruits. The room was always clean as well as the common areas of the hotel. I would encourage anyone to stay at this hotel when visiting Costa Rica.
""Again, It Just Doesn't Get Better Than This!""
This was our second wonderful stay since our last visit over New Year's weekend last December. Now every time we want a quick get-a-way from our home here at Avalon Santa Ana, we just can't wait to check in once again at our very favorite place, The Marriott Courtyard here in Plaza Itskatzu. And why not' No hassles with how heavy your suitcase may be, like when you are headed to the airport. And the perfect location where everything is close at hand - a free taxi service right over to the Multi-Plaza Shopping Plaza where you can "shop till you drop" especially at this time of year when we are going from the "dry season" to the "wet season" (other-wise known here in Costa Rica as "our Winter Season." Then all kinds of fabulous restaurants right here on the Plaza Itskatzu property, from the best of Italian Cusine, to a fabulous Peruvian dining place, a lovely, friendly place with a delicious breakfast menu at La Tetera, Argentian Cusine right on the property, a wonderful Steak and Barbeque Restaurant right nearby, in addition to the typical Starbuck's Coffee Shop, and some wonderful boutique stores to choose from as well. Well now you're thinking - How can it get any better than this' Well it can indeed, as soon as you enter the hotel to check in at the Front Desk....We checked in on Saturday, April 8th for another exciting four night stay. Diego, the friendliest and most accomodating person, checked us in. But then all of the other guys and gals at the Courtyard Front Desk are sensational too, like Johanna, Maria and all of them - too wonderful for words. And Scarlett from Housekeeping, helped us take all of our suitcases etc. into our room, turned on all of the room lights for us and then opened the drapes to show us the wonderful Country-like back yard scene, which makes you forget that you are actually staying in a City-like hotel surrounded by all of the shops and restaurants, just a walk away The Dining Room and Bar area are wonderful too with Eric, our waiter who served us breakfast, along with Hugo, the new Restaurant Manager now, who we were happy to see again, since we knew him from the Sales & Marketing Department at The Marriott Hotel Resort & Spa over in Belen. Fannie and Sheila are also two wonderful and friendly people in the Courtyard Dining area as well, who just "aim to please." So again, for us the Marriott Courtyard at Plaza Itskatzu if absolutely, "The Best of the Best" and you can be sure, we look forward to our next visit to this wonderful hotel that has absolutely everything to offer. A beautiful well furnished Lobby where you can sit and watch all of the local and international Soccer games, movies on line cartoons for the kiddies, and if you didn't bring your own computer along to use in your room, they have a lovely computer system with an accompanying printer as well, so you can keep up with any of your business on line, or just to send e-mails to your friends and family members telling them what a wonderful place this is!
"Puerto Ricans in Costa Rica "
We were a party of 9 with 3 rooms and from check in on April 10th to check out on April 17th the staff went above and beyond to ensure our experience in Costa Rica was spectacular! Jorge checked us in and out, always with a smile and caring attitude. He was attentive and engaging, always anticipating our questions or needs. Also, always smiling and eager to assist or suggest: Johana and Moises. I must also commend Pablo, Angie, Sheila and Maria for their hospitality, warmth and kindness! Now, for our shining star, Lina, our room attendant, who went beyond expectations when servicing our rooms. Almost everyday our pickup was around 7am with drop offs ranging from 8pm to 11pm. What a delight to return to our clean rooms with personal handwritten notes and towel animals or objects(heart) waiting for us! Thanks to all!!!
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 3:00 PM , Check-out: 2:00 PM