of TripAdvisor Travelers recommend this hotel
A very pleasant stay. Excellent food. Good size rooms. staff very helpful and friendly. Good pick-up service to ski lifts. would highly recommend. Stunning views of Madonna Di campiglio and the mountains. Short walk into the centre of the town.
"New rooms, unorganised staff"
Cons: The staff is very unorganised: 1) We have arrived late at night and were told to leave the car in front so they'll park it to a garage in the morning. In the morning the car was at the same location with a note "Please remove your car" (though the hotel had the keys) 2) We were just for three nights, after the first night someone came from the reception hared in a couture for 25 minute Massage (which we couln't use, because everything was booked in advance) and asked to clear out the room, because they have to move us to another room. They did not even ask us in advance if we are willing to do that. 3) Hotel offers a shuttle bus to the skiing areas and back, thou we have waiting for 40 minutes on the last day! 4) The breakfast selection is very small for this kind of hotel. 5) The ski room is not well equipped. The space in not enough for the whole hotel. We did not even had a chance to dry our boots. 6) Not enough place to dry your cloth in the room! 7) The cleaning was Ok, but not very neat. Prons: I did like the design of the room and the view. Serving champagne for breakfast is always a god idea
"Marvellous except for ski hire"
If you want a hotel with exceptional food this is the place for you. The breakfast has great variety from fresh yoghurt, a huge range of cheeses, breads, fruit and drinks. The main problem for us was eating so much skiing could be a problem with such a full stomach. The main meals, 5 courses with a starter buffet incredibly generous, 3 further courses and then a great range of desserts. Not all are wonderful but enough are of a very good standard. The accommodation is lovely with good spaced bedrooms and lovely communal spaces. The Wifi is reasonable, the TV ok I watched Chelsea v Swansea in Italian. There is only one English speaking channel which s BBC News. There is a small but nice pool. The only real negative is the ski hire which is neither good value and the equipment Ifound to be very poor managed by a grumpy manager. The boot room is very full and sometimes is an issue. The lifts to the slopes however which are not far proved to be good. We walked from slopes back but our friends always found a lift back easy to come by.
"Family friendly Cristal Palace"
Very friendly and efficient staff. They cannot do enough for you. Good food and lots of it and a lovely selection of great local and national wines. Shuttle bus a real bonus with kids and always available...
"Our sixth annual pilgrimage to CP, and the best yet!"
We made the mistake to choose a different hotel a couple of years ago - never again! Being welcomed back to the Cristal Palace by the attentive staff, the comfortable rooms, stunning views and outstanding cuisine made this another wonderful trip. Thanks to all the staff - a la prossima!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM