of TripAdvisor Travelers recommend this hotel
"School ski trip at Cristal Palace Hotel"
Great rooms, lovely hotel. Delicious food in the restaurant and fantastic restaurant and bar staff. Great shuttle to the ski lift. Great ski equipment hire and storage room. BUT the management did not show respect to our pupils and expected the worst of them. Items went missing from rooms following cleaning and money disappeared. This was reported to hotel management who did nothing. Cleaners let themselves into pupil bedrooms without knocking with no apology despite the room already being clean and beds made. This absolutely should not be happening. I would not recommend this hotel because of this.
"School part of 26 ski trip"
Hotel was well located, fantastic views, facilities were great with a good sized pool and spa area. Boot and ski hire were at the hotel. With shuttle bus to slopes 2 mins away. Could not fault the food or the bar and restaurant staff, who went out of their way to help the children. However there were several school party and noisy teenagers which upset other guest. We got blamed for issues which were not our school and the cleaning staff were rude, with items going missing from rooms during in the day. Ensure valuables are in the safe! Manger was very unhelpful and threatened to keep the deposit.
"Beautiful hotel with fantastic views"
Stayed here for a weeks skiing. Food good and staff helpful. Bar prices a little high but service great. Rooms are very comfortable but the TV access is limited for us Brits, only BBC news. Still deserves the 5 stars though as we really enjoyed our stay. Thank you.
"Ski trip "
Great hotel amazing views Free shuttle all day and until 8pm Staff very helpful Spa very good and clean Great rooms Food very good and plenty of choice for breakfast , I would definitely stay again in the hotel the view from my room is the picture I have attached Enjoy well worth a visit
"Mr E Turner"
Top class hotel. Very pleasant staff. Facilities first class. The shuttle picked us up each day within minutes of contacting them. Very impressive. The hotel is very clean and warm. It's location is very good and food is very reasonable in the hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM