It was very easy to book the room and was almost $30.00 cheaper than what both Crown and other hotel booking websites were offering me. The description of the room was a little unclear however and I needed to call the hotel to make sure the room I was looking at was the correct one. Payment was prompt and no extra costs were required.Comment of K. Kathryn , Australia the 2016-01-29
Fantastic!Comment of S. Paula , Australia the 2014-05-08
"Amazing yet again!"
Thank you for an amazing night yet again at your beautiful hotel. If I could I would stay here every time I was in Melbourne. Everything feels and looks so luxurious and the celebratory bottle of sparkling awaiting me because it was my birthday was a beautiful touch. Thank you thank you thank you!!
"Lovely rooms and quiet but in the middle of everything"
While this hotel is part of the larger Crown complex, it is lovely, quiet. The rooms are exceptional and we had a very nice view of the city. One can walk to shops, restaurants in the complex as well as along the river and to the CBD. Staff were exceptional. Rooftop infinity pool was spectacular as was the gym. Only problem with the pool was that it had too much chlorine so that my wife could not go back. That should be corrected.
"Simply the BEST!!!"
From service to cleanliness to value to location to courtesy and friendliness, this hotel was simply the best - and I'm not saying this lightly as I've stayed in several hotels over the years. I celebrated my 60th birthday here a few weeks ago and they gave us a room with such a fabulous view that I felt like I was on top of the world and so blessed!
Stayed in The Apartment on 14th Feb, with incredible decoration and impressive services we experienced a wonderful night. The hotel offered us free champagne and chocolate. Crown is famous for its service, but this time I believe my receptionist was not that professional in the first place. One more thing is that I forget to take some of my staff.T T
"Night away "
Night two of our two days away for our anniversary. Great favourite place to stay. Love the. Bathrooms, decor in the rooms. Always clean and welcoming. Well presented. Checked the pool out this visit, infinity pool which looked very inviting.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM