"Fantastic Service, Wonderful stay."
We were only here for a short overnight stay, but the staff were wonderful. Unfortunately my husband was quite ill with the flu when we arrived in Melbourne very early on the Tuesday morning. Rather than stroll around Melbourne we decided to leave our luggage at the hotel and pre check-in, knowing that we could not access our room until much later in the day. To our delight the lovely lady at check-in managed to get us into our room super early. My husband was feeling terrible and this was exactly what he needed, some sleep and time to recover before we had to meet family for a celebration later in the evening. The upgraded room was fabulous, clean and so comfortable, the best night sleep we have had in a long time. The cleaning staff were lovely and helpful when we needed a few extra items as were the other various staff roaming through the hotel. We felt very welcome and overjoyed at our upgrade and early checkin, when we really didn't ask for anything extra at all. Pleasantly surprised with our stay, only wish we had been ready in time to enjoy more of the hotel facilities and breakfast. Will definitely stay again, hopefully for a little longer next time.
"Good location and wonderful hotel."
I had a room on the 16th floor, offering beautiful views over the Melbourne city, the staff were very helpful and the location superb with great restaurants and the city within walking distance. Great pool and fitness center, and good buffet breakfast. would definitely recommend and will be back :)
"There is no better place to stay while in Melbourne for work or holiday."
My family and I have been staying at the Crown Towers for years now. Every time we are back we are delighted by the great service we receive from all departments of the hotel. Eunice and the team in the Crystal Club go out of their way to ensure all of our requests are taken care of perfectly. If you happen to stay in a Villa the butlers are sensational. Incredibly polite and professional. The team has been together for quite a while so you always have a familiar face to help with your stay. No complaints ever!
"Wow wow wow"
Wow this hotel is amazing ... I've stayed all over the word and this place is pure luxury .. We booked the crystal club package and it's def the way to go .., private check in , afternoon tea , pre dinner drinks and canapés , full buffet breakfast omg it was amazing ... We lived like kings for the day/night . Amazing rooms .. High end amenities ... Great turn down service with chocolates . The hotel is just pure luxury .
"Best location & gorgeous hotel "
Quick midweek escape with hubby and it was perfect! Location is perfect, everything in the one spot. Room was beautiful, bathroom was stunning and bed was so comfy! Little perks make this place a standout - Nespresso machine & window bench seat to stare out over the Yarra to name a few. Got a package that included valet & breakfast and was cheaper than doing solo. Checked in a little early and as room wasn't ready we went for lunch at Nobu (love that it's all under the Crown roof!). The front desk guy then walked our room keys over when our room was ready and handed over a 20% dining voucher too! Awesome service! Breakfast at Conservatory was yummy too. Perfect little romantic getaway, will definitely be back!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM