Stayed here numerous times over the years. Our recent stay was only 4 nights but still a very enjoyable experience. Even over the years this hotel hasn't slipped, still as good as when it first opened. Friendly, helpful, accommodating and very welcoming staff, not to mention the high class rooms and facilities makes this one of the best hotels we have stayed at. We hope to be back again soon!!
"Something keeps drawing me back here."
I have been fortunate enough to have visited the Crown Towers before. It left me with a really soft spot for the place. The place is truly luxurious. With the beautifully decorated rooms, foyer and restaurants, to the multiple choices of luxury fashion and jewellery brands at the base of the hotel, what more could you want' I was also lucky enough to do a site tour of the place, to see the options that are available. What a tour it was! This place is amazing and made for anyone, of any budget. Firstly we stayed in a Deluxe King suite which for the price and it being one of the lower range rooms, was still stunning and spacious. As you will see from my pics we also had an amazing view of Melbourne, which made you want to get out and explore. The bathrooms are my favourite part of the room, not only are they roomy but so luxurious. The fittings, lighting and amenities makes you want to spend time in there. (The TV in the mirror of the bathtub helps too). All levels of the hotels rooms and suites are stunning. Beautifully decorated with tasteful luxurious pieces. Once you also go up the scale you will find more space and also more amenities at your finger tips. For the high rollers, this hotel will treat you like royalty with so many things on offer, I would not have enough time here to describe them all. The chairmans villa, is something that dreams are made of and one to aspire to. Things such as butlers, access to the Crystal Club Lounge, private gaming floors are all available if desired. You also have the option of the Crystal Club Lounge, for a private dedicated check in service and a place to enjoy breakfast, a drink with friends all in a stunning atmosphere. Another benefit of this hotel is your walking distance to the city. While also having some world famous choices of restaurants to eat at on site. Places such as Nobu, Dinner by Heston Blumenthal and Rockpool will have your tastebuds excited in anticipation. The casino itself is what you would expect of a casino, though I will say I felt a lot more welcomed and included in this one, even as an amateur gambler. If you are a fitness freak or just like relaxing, the 25 metre heated indoor pool is a sight to behold. You can also have a game of tennis on one of the two tennis courts. You also have a rooftop garden area with amazing views of the city. The gym itself is one of the best equipped gyms I have found in a hotel in a long time. You just need your room key and motivation they will supply the towel and water. If you are going to Melbourne this is the hotel to spoil yourself at. You will not be disappointed by the pure pleasure. The staff are eager to assist you and ensure that your visit won't be forgotten. Why not take a joy flight in one of their new helicopters to really finish the trip.
"By far the best hotel in Australia."
To be honest I wish I could give Crown Towers a 10 star rating. The service and hospitality they offer is simply amazing. You are made to feel like a million bucks each and every day of your stay, with helpful staff at every corner and many fabulous 5-star restaurants to choose from. My partner has a nut allergy and at both the Conservatory and Rosetta he was personally told of the items on the menu which he could and couldn't have without even having to ask. We stayed in the executive suite, which had a beautiful view of Melbourne CBD and was just all-round gorgeous as expected. Our towels and sheets were changed each day. Room service came within 15 minutes at peak time. Bell-desk held our luggage before check-in and after check-out for no extra cost so we could enjoy the city without carrying our bags. Overall, the best hotel my partner and I have ever stayed at and we highly recommend!!
"Average Hotel and Overpriced "
Crown Towers was a disappointment. Service average and way overpriced for the quality of the room. Only real plus is the location. Plenty of better places to stay in Melbourne in my opinion. The feel is more like a casino than a hotel so more suited to this type of traveller.
We were greeted with a lovely lady for check in. Very welcoming, warm, friendly and delivered an efficient check in. Our room was ready on check in which is always great. The room it self was spacious. Plenty of room for luggage storage with a walk in robe, a lovely bright and roomy bathroom with a separate shower (which is something I appreciate and prefer in a bathroom). The bed - well it was perfect. So very comfy. I would rate as my second favourite bed in my top hotel beds list. Great linen, pillows and doona too. The establishment offers plentiful facilities, however we did not use many, only due to having other planned activities on our schedule. Overall - there was nothing to fault. The room was great, check in was efficient, so too was check out. All the staff we encountered were wonderful and accommodating. Actually, I must say, the establishment should be proud of their staff - quality, friendly, welcoming, happy...I could go on. The staff need to be commended. It certainly makes a huge difference to a hotel stay when the staff are fabulous. A very pleasant stay and good value for money. Would definitely make this my first choice for Melbourne accommodation next time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM