"Room for improvement"
We stayed here for a night for my wife's birthday, a short staycation from Dubai. I think as a business hotel it's fine but as a destination hotel it's slightly lacking. I've stayed in all of the Yas hotels for business except this one, so I figured as it's a bit pricier it would be nice for a pleasure stay. To be honest I didn't really notice a difference in quality from the Park Inn which is half the price. We were given an upgrade to a suite at check-in but I think because our assigned room was still occupied at 3.30pm so they didn't have much choice. We immediately went to the pool for a swim and cocktails, the pool is quite nice, although there's construction panels at the back near the golf course and the pool bar area is particularly shabby, overflowing ashtrays and just a general appearance of neglect. We couldn't get service at the loungers even though there were a few bar tenders at the bar not doing much, I walked over twice to order food and drinks. The room itself was fine, we had a separate lounge and kitchen area, although this had nothing in it, no glasses or plates, and nothing in the fridge. Not sure if this is normal. The biggest complaint I have is the pillows, they were so uncomfortable. Hard and too thick so it felt like my neck was always at the wrong angle. It was one of the worst nights sleep I've had in a long time. Lastly, breakfast was great, good selection, but the girl on the welcome desk needs some training in customer interaction, not once did she smile or seem at all welcoming, perhaps because it was 6am! My wife had breakfast later and she said the man who welcomed her was very friendly. Lastly, and on a good note, they did surprise my wife with a birthday cake left in the room which was a nice touch as I hadn't mentioned it was her birthday.
"Great for business trip"
Traveled here early April for 3 days of business and the lounge upstairs was worthwhile paying for, a great place to use as mobile office from home. The facility its self was great, though the pressure from the water in the shower could have been better. Will be returning.
Even if the weather was really cold, the environment of the hotel was warm. More than. At check-in not wait more than 5 minutes because of a large and very professional team. Rooms are cleaned, around as well, less the neighbourhood where is developing a new site. The sound of the tractors was little bit noisy but luckley second day, Friday, nobody worked 😂. The diversity and quality of food in the restaurants is on A class with affordable prices. The opportunity of buffet and brunches say as well that is a place to stay. All personnel are nice and very fast in helping. I'll go back. Thks!
Stayed for 2 nights on business. Clean, Comfortable & spacious rooms with cozy bed. Large bathroom with nice amenities. As an IHG Platinum member, got a room upgrade with amazing sea & pool view. Service is top notch & very helpful staff. Variety of restaurants with delicous food. Highly recommend for business as well as pleasure.
"Nice quick family getaway"
First visit and definitely not the last. At check in the Staff were so professional and after 5 minutes we were off to our suites. Suite size was incredibly large and neat with a kitchenette and two fridges. The spacious terrace was nice to enjoy a morning or afternoon coffee while overlooking the golf course. The only negative we had was the fact that after sunset there was no available activities for the kids, contrary to adults. The breakfast and dinner buffets were both delightful with adequate varieties to suit most people. Hotel location is perfectly suited for those who want to enjoy YAS entertainment parks and includes a massive mall in case you need a quick shopping. Overall a pleasant experience and will definitely visit again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM