Located in the heart of the Montjuic, the cultural area of Barcelona, Fira Palace hotel is a few minutes away from the main tourist sites in Barcelona, such as the famous Plaza de España, Avenida Gran Via, the Fountains of Montjuic, the National Palace, Miró museum, Las Ramblas, the port, Monumento a Colón, the Olympic complex…etc.
of TripAdvisor Travelers recommend this hotel
"International hotel with exceptional service"
Built for the Olympics, the Crowne Plaza looks like many international hotels...what is different is the service...we appreciated the genuine interest every staff member showed in making our visit to Barcelona wonderful. From check-in to the concierge lounge host, to the restaurant staff, each person went beyond the usual level of good service. The hotel was pristine clean in every space and there is an excellent gym open 24 hrs daily. Hotel is well located, too, for touring. We would definitely come back to the Crowne Plaza.
"Arrogance at its best"
Overall good hotel with very friendly staff at the Club Lounge. However, we have had never a friendly Welcome or Good Bye when at the hotel lobby. Door men would not never greet you or ask if one needed a hand with luggage. This is very unusual behaviour. Today, all was topped when we were entering the lobby and were asked by one of the doormen (looked down on us very arrogantly) to present a room key. Imagine! We complaint at the front desk (manageress in charge), however, she could not be bothered and was in no way apologetic. All she said was, that Antonia had to do his job for security reasons. Interestingly enough, the next two guests entering the building weren't asked to produce their room keys. Overall, we travel a lot and stay with IHG hotels (platinum members) frequently. This has been THE worst experience ever. Klaus
Stayed here for a week, great hotel, staff are so helpful, nothing is too much trouble, a lovely surprise for our anniversary on arrival, a beautiful bottle of fizz and macaroon!!! ( my favourite) Maria on the desk was amazing! Don't hesitate 😍😍
From the minute we walked into this lovely hotel, we felt relaxed. The staff are friendly and helpful. The club lounge is well worth it, coffee and drinks at hand whenever you feel like it. Breakfast is very good and there is a huge selection. The hotel is situated very close to metro stations, the metro is so easy to use. We reported that our pillows were too hard and within 10 mins we had softer pillows brought to our door.
"Trip to Barcelona with an added bonus"
I booked three nights over the Easter weekend for my husbands birthday surprise. This was our first time in Barcelona and found the staff very helpful with advice on getting around. The hotel is near the magic fountains and central for bars and restaurants. I booked breakfast and this had a huge variety of choice, good quality of food and again very friendly and helpful staff. Our room was a double room with two double beds. The room was large and the bathroom too with free fair trade toiletries. There are tea and coffee making facilities which is great for the first night but the tea/milk was not replenished after the first morning. The main fault we found with the room was the quilt was far too warm and the air conditioning not cool enough which did affect our sleep. Our added bonus was Juventus football team stayed Tuesday night in readiness for their match tonight with Barcelona in The Champions League. The team members we met were friendly and really made the stay exciting for us all. Overall the hotel is lovely and the staff clearly enjoy working there.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM