of TripAdvisor Travelers recommend this hotel
"Very Helpful Staff - Really Helped us out"
We didn't actually stay at this Hotel but I had to write a review for the service of the Concierge Staff. We were in the Wangfujing area quite late at night & we were really struggling to get a Taxi back to our Hotel, either the Taxi's wouldn't stop & or they didn't understand where we were going so wouldn't take us, so we tried a few Hotels close by to see if any could help us get a Taxi, but no one would help us until we tried the Crowne Plaza. They were so helpful, they arranged a Taxi & made sure the Taxi Driver knew exactly where he was taking us. Just wanted to say a Huge thank you to the Concierge staff!
"Very good hotel part of Tour"
We were provided the opportunity to stay here as part of a private tour we booked. We looked at the variety of reviews and were ok with the selection. The hotel present very well, is in an excellent area close to everything you want, shopping high end or regular, great restaurants and historic sights. check in was very good and efficient with friendly attendants. Right beside the check in is a currency exchange machine, you can change a variety of currencies to Yaun, so very handy. Our rooms were very nice. Clean with all the extra amenities, slippers, comp water, little bathroom amenities. The temp control worked and it was quiet and the bed comfortable with fresh linens. While the bathroom is a little dated, it is just fine and clean and well stocked and large. Everything worked fine. Included Breakfast was superb, large variety of local, international and American items. Fresh, warm, tasty and lots to eat. Make sure you give your self enough time to enjoy it. If we went back we would stay here again.
"Ideal location for city centre. "
This hotel is in the ideal location for the centre of Beijing. It is within a short distance to the shops and restaurants. The forbidden city and Tianenmen Square is around 30 minutes walk away but well worth the effort. The hotel is a little worn around the edges but still because of the location this wasn't such an issue. The staff were always helpful and friendly. I would return to this hotel but would love to here that it was being refurbished soon.
"A 5 star with rooms of a 4 star."
My first impression was: disappointed. We put our trip in the hands of the travel agent, the only thing we asked was: it has to be a 5 star in a walking distance from main attractions. The location is indeed perfect!! No complaints. But then we walked into our room... Old. Scratched furniture, bad decor, few things were broken. I was horrified. We called our travel agent spiting fire. In a blink of an eye the hotel managed to move us to a "newer" room. Their excuse is that the hotel is old and receive thousands of people, so some visitor literally destroy the room. I can get that... but shouldn't the hotel maintain it to keep it in a 5 star level' Or am I being a picky tourist' After the incident there were no more complaints. The hotel food was awesome, good breakfast, nice room service and amazing vanity kits.
"Convenient location nice and clean hotel"
Stayed at this convenient and nice hotel in my recent business trip to Beijing. I could walk to my office near by, many shopping malls around and very nice Chinese and Western Restaurants around. The staff was very nice and helpful. The room was great and breakfast was excellent. Highly revommended.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM