of TripAdvisor Travelers recommend this hotel
"Great hotel very comfortable stay in club room"
Stayed here for two nights Sunday through to Tuesday morning. Great welcome from reception and I found every single member of staff I met to be friendly, from the guy on the door to the people I met in the lift! I was studying for exams and using here as a base and the hotel made every effort to make sure I was comfortable from being near to the club lounge (great idea but the door is very noisy!) to wishing me luck in the mornings. Must say I booked a club room and it was worth the money as I was in the hotel for a lot of the time. I would definitely stay here again.
"Training Desperately needed"
After a sickly sweet but totally disinterested conversation with receptionist, Emily, I was put off hotel completely. Nothing would have improved my stay from there on in. Rooms ok food adequate. Shame that one person can change my view of the chain so drastically. Maybe I was just unlucky
Great location and the staff were very friendly, Maya made the check-in very easy she was really helpful and friendly and made us feel very welcome. Will defiantly stay here again, the staff made made the stay very enjoyable.
We had an afternoon tea booked here in a private room. The surrounding and ambience of the room was lovely. Set a lovely tone to the afternoon. However unfortunately when we visited the toilets, they were disgusting. They were dirty and and had a foul smell that lingered. The service could have been better too, considering the amount we had spent!
Being an IHG Rewards member I tend to stick within the 'family' and as a rule Crowne Plaza provide the extra touch of luxury. Having navigated the extensive Carpark renovations I was greeted by a friendly reception team and the facilities were exactly as expected from this Premium chain, and whilst the rooms were both clean and comfortable they are now looking somewhat dated. I was surprised to discover a shower head over the bath rather than a walk-in option and although the Desktop USB charging hub was a welcome addition this took up one of the 2 available plug sockets which was a limitation to recharge the devices of a typical traveller in a digital age. Still a great option for a one night stay and Staff are always more than happy to help in the comfortable Bar and Dining areas but for the longer visit the nearby Staybridge Suites recently provided a more 'Home from Home' feel when visiting the city.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 2:00 PM , Check-out: 12:00 PM