of TripAdvisor Travelers recommend this hotel
"Always has been a great place, but NO AC in my room"
People here are very nice and I stay here every trip, but this was my worst night here after 14 visits. Got in late, so Club lounge had just closed. My room was at 24c when I got in, so I put the AC on. Its still 24 today. Comfortable place - if you're a hamster! Club lounge sent a man in and he turns on the heat. Front desk says the AC is not on, only the heat, so I have to run the heater to cool it'' Club level is very comfortable, so here I sit so I can work without dripping on my Mac. I would still return here - maybe, but after a 26 hour travel day this has not been pleasant at all. Still like the people here, but I am not a hamster and prefer a cooler room which is not possible from what I was just told. Staying at the Grand Hyatt all next week when I get back from Guangzhou.
Best sleep in an oversize king. And what a breakfast Beautiful garden to walk in after eating. Would have enjoyed more but we had a full day in Shanghai.Very helpful staff and English did not present a problem
"Good Hotel in Pudong area"
The Hotel might need a refreshment but is a classy style Hotel with all the comforts. I appreciated the rooms, the breakfast and the very complete gym. There is also a big swimmingpool about 20 m long for those who want to train properly in swimming.
I stayed at the Club floor and was very happy with the level of service provided by the Club Floor staff, especially Cheery and Alice. They even did not laugh at my poor Chinese :) Overall very good experience!
The room had dark stains on the floor and they didn't have a non smoking room available. Other than that, the staff were very nice, the bedding was comfortable and the breakfast excellent. It's about four blocks from the metro.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM