of TripAdvisor Travelers recommend this hotel
The hotel is old, needs renovation. the plus is its location which is close to century park and 12 min walking distance from Metro Line 2 (Science & technology Museum). It also happens to be close to AP Plaza(most popular fake market of Shanghai)
"Good for Business"
The Crowne Plaza is a safe bet for anybody visiting Shanghai on business, but it does come at a price. Standard of facilities is high and, as others have mentioned, the personal attention and service is also very good - perhaps just a little over the top at times.
"Still a good hotel"
After a year and a half I returned to this property and was happy to find the same level of service they always offered. This is my favourite Shanghai hotel as it offers a solid balance between price and location while always delivering a great service. You can easily get to the most attractions by taxi or from one of the two subway stations really close. It's also very convenient if you want to go to the airport by Maglev, which you connect from line 2 The station , Museum of Science and Technology , where AP Plaza ( fake market ) is located, is maybe 10 minutes walk from hotel , then 3 stations until you change to Maglev. That being said with the new highway opened , the transit time to the airport dropped and is around 25 - 30 minutes or about 160 RMB. One area for hotel to improve, is the level of English language of many of their staff. In my previous visits many of the staff were actually speaking reasonably good English. During this visit it was pretty bad , across the board. The lounge , the restaurant downstairs and some of the staff around the concierge were really struggling to communicate . If there is something important they would ask one of their colleagues that speaks English to help. But for some simple tasks, like clearing something or when asked to provide directions they could barely speak. Overall a great property and I will likely return
"Wonderful business hotel with personal attention"
I decided to book this hotel for two main reasons: I had to attend an exhibition of nearby, and father more it had beautiful reviews on this website which I trust very much. I checked in very quickly and my reservation was perfectly correct. Given my spire elite status, I was upgraded to the club floor which was absolutely awesome. I was even a corner room on the 21st floor viewing the beautiful side of the city, A big window was really showing a very nice panorama. The room was perfectly clean and rich of amenities, nothing was missing. After a few minutes I was offered a dish of fruits, which was a very nice gesture. Notwithstanding my reservation was not including the club benefits, I could access the club floor and therefore I was entitled to snacks and drinks all day long, and to a nice place to work in quietness. I decided to have breakfast every morning in the club, everything was available from cereals, bread, jams, croissant, bacon, fresh omelette and any type of eggs, as well as some interesting Chinese alternatives. I was really very happy with my choice, this is the type of hotel that anybody should have especially during a business trip. Next time I am back in the area, I will definitely choose it again.
Both Alice Wang and Bess Xu are very helpful! They provided the best services at the Executive Lounge at the hotel. They are very attentive to our needs. Knowledgeable and experienced. Made my stay enjoyable!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM