"Great hotel for price "
Great hotel for the price! Parking was cheaper than the hotel we stayed in after this one ($43/day). The hotel offers double size beds and the rooms area bit small. Location was great as well! Staff very friendly!
Utilized the Crowne Plaza Metro for the second time for out of town wedding guests. Another success! Great location and great service! The sales department provided a block of rooms at a very nice rate for downtown Chicago. Planning, reservations, and execution was flawless thanks to a great staff. Justine and Sam were tremendous in ensuring our guests had an enjoyable stay. Jorge and Ramone at the Bell Desk provided outstanding service throughout our hectic weekend. Finding a great location with a great staff alleviated a lot of our wedding planning concerns. Well done Crowne Plaza Metro!!!!!
Hotel was comfortable. High rise which can give you pretty good view if you are on a higher floor. 10 min walk to the downtown. Have good connectivity via Bus. It was a bit annoying that parking is not provided and cost quite a lot to park the car. This was a big turn off.
"Good location, Marginal Refurbished Box"
The best thing about this hotel is it is one of very few options west of the Kennedy in Greektown/West Loop. Despite the seperation by the highway, good access to CBD and loop as well as the emerging west side. Fantastic access as well for visitors by car with plenty of Parkwhiz options around the hotel to make for an economical experience. Fantastic access to retail grocery and other livable features. I can remember when this 1970's grotesque like building was getting refurbished about 10 years ago. Low energy lobby and finishes. This is more of a lipstick on a pig type development with still present cinder blocks and low ceilings and lower quality finishes. The balcony was nice as well. Quality IHG sheets and bed made for a good sleep despite presence of traffic noise from the Kennedy express way. Overall, I would recommend to sleep but not for a unique lodging experience--only slightly less than predictable IHG product. Fitness center is forced, almost hit my head on ceiling and I am short.
"Good Location with fair room size"
very good location , nice outside city view with fair room size and small bathroom , the hotel staff were very helpful and hospitalized ,room light systems wasn't the best ,tv channels were average , the same drain was clogged but they fix it next day when we left
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM