of TripAdvisor Travelers recommend this hotel
"Friendly and helpful staff"
The staff was polite and helpful. Arun, who works as a concierge recommended a great place to have a couple of suits made at a fair and reasonable price. On Friday they held a cocktail party for some of their guests. The business was helpful, providing complimentary tea, cookies and the occasional paper copy of flight itinerary. Lastly the gym staff was helpful, showing different techniques to work particular muscle groups with the available equipment.
"Expensive, not worth the price"
Recently visited Delhi for business, it was my first time to Delhi and first time stayed at Crowne Plaza Gurgaon. In general the hotel is pretty run down. The breakfast has very limited selection, experience stay is almost zero rating. The per night room charge I paid was USD320 which is not worth the price. If you ask me what am I paying for USD 320 for the one night stay at Crowne Plaza Gurgaon, I would say beside the safety, nothing else. In fact there is several options near by with same or better security and most important is worth the price.
"Great location,value for money and hospitable staff"
Smooth check in. Extremely considerate in accommodating my aged mother. Nice gym and pool area with spa and sauna. Walking distance from bars and restaurants. Well stocked bar. Rooms are spacious and light switches are marked unlike other hotels where it may take you a few minutes to sort out the lighting.
"YOU MUST FIND SOMETHING BETTER.... THIS IS WORST !!!"
Probably all the worst working ethic people put together with a refined quality of lying.... you can figure what crown plaze sector 29 in gurgaon will be... And this is specific for the Membership Program people and restaurant Manager... Only if your are in for some fun with shouting, cribbing, yelling, crying... this is the best... because it will surely make you... have fun
"Wonderful service. Rooms were rough"
Excellent service everywhere in the hotel. Front desk, restaraunt, and service staff were highly engaged and polite. Commons areas were clean and beautiful. Rooms are ok. Flooring was stained, room had odor that was being (attempted) to be masked by many air fresheners. Sadly that just made it worse. Free water bottles are everywhere. Bed was ok. Window shades were electric but did not work. Water pressure and temp were good but the shower felt cobbled as some was patched poorly. Overall an ok place and reasonable cost but not perfect.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM