of TripAdvisor Travelers recommend this hotel
"Great Stay - Service is Key"
4 night stay, with my family. I travel to Hong Kong frequently and I have stayed at many hotels across the city. This however from a family travelling with two children definitely ticks the boxes. Family room booked. Extremely large room for HK standards. Nice view over the racecourse (not looking into an apartment block is a welcomed change). Bathroom spacious, however what made our stay great, was the service, we checked into HK prior to the Typoon, and we had a minor hiccup with our bathroom. I requested to move rooms and Mr Bruce Hong - REMEMBER THAT NAME, immediately addressed my concerns and he would change the room. The hotel was at capability however he found a solution. That goes above and beyond. Late check out so they could accommodate my lunch time appointment, not a problem. Check in staff, prompt and welcoming as well. Location - its in Causeway Bay 100m to Time Square, nothing more to say (its Great) They certainly have my repeat business now.
"OK hotel, but if you get stuck you're in trouble"
OK Hotel for business with all the standards we all expect when traveling for work. Unfortunately I got stuck in HK for 2 days with a typhoon and these guys kicked me out on the street, with no other hotels available in town. Management was rude an unsympathetic with no care what-so-ever for guests welfare. I expected a hole lot more for the cost and brand. Yes, an OK hotel, but if anything unexpected happens, I hope you’re not staying here.
"Good location and service"
This Crowne Plaza has a very good location. Although the lobby is quiet small and crowded, but the room is nice. The checkin wasn't too good, but the service afterward made it back. Katie was very nice and helpful. My family was happy and had a wonderful time.
"Good all-rounder business hotel"
Well located in the busy Causeway Bay district close to Happy Valley, there shopping in Causeway Bay and HK Football Club. Rooms are comfortable and most have a view. Restaurants are pretty good. Nice rooftop bar. Recommended if you can get a decent room rate.
"At least our fourth stay here, which says a lot"
A return visit to our favourite hotel in Hong Kong. Must be our fourth stay here at least, which says a lot. Works really well for us location-wise, with the shopping and restaurant district of Causeway Bay (and the MTR) right on our doorstep. Service always excellent. Room comfortable, and very fairly priced by HK standards.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM