of TripAdvisor Travelers recommend this hotel
"Amazing Rooms and Brilliant Services "
I was in Delhi for work and for the first time decided to stay in a hotel instead of the regular guest house. At first I thought I would miss the personalized services and comfort however I was wrong. Rooms were fantastic and staff was very cordial. Food was great. I'm glad I decided to let go of the comfort of known and tried this hotel which from now on will be the regular base every time I visit the city. Thumbs up!
"Hotel is nice to stay but few undisciplined staffs ruins experience"
For those of you who didn't experiences the real Asian hospitality and only know about Delhi, this hotel might be indeed a fair choice, bit on outskirts from central Delhi, however you cannot walk outside it's very dusty & full of pollution. Standards expected from hotels in Delhi can be met also you can expect lots of smiles and greeting sentences, but few with empty ones because they did not strive to anticipate our needs. Though the management is trying can be noticed by efforts of Front office team. Only after I complained a few times and asked explicitly. Hotel inside ambience is quite similar to one of the hotels in Doha. Hotel few staffs were polite & courteous especially at concierge desk, the girl who attends our calls in housekeeping, fitness center team & most of the front office staff we have dealt with. However one name we cannot forget of your housekeeping staff is Rajeev, since we were very disappointed by the way he was tormenting the floor cleaning boys, yelling on the floor abusing which is very humiliating, it is very annoying to hear abusive words from staffs on floor when you want to sleep in the afternoon, management need to understand that respect for co workers is equally important as a human being then beyond a linear logic to achieve profession goals. No differences are often healthy sign of progress.
"Excellent Hair services at Salon"
Being very apprehensive about the services at a hotel salon, I was pleasantly surprised by my experience at Crowne Plaza, Okhla. The salon staff was very helpful and their senior hair stylist - Kesar ,took utmost care and listened attentively to my hair related concern. He was not only able to clear all doubts but also gave an excellent service on hair color and I even went ahead with a last minute decision about hair cut. Now its been over a month and I am very pleased with the hair color and cut. I will recommend that you get yourself a treat by trying his hair salon services.
"A brilliant hotel in an unassuming location"
Had arrived from a tiring journey from Dharamshala. Excellent staff. Allowed early checkin at 6 in the morning!! The place looked clean and quaint, something you'd expect from a property of the IHG. Food was decent, room service was on the dot. Location of the hotel wouldn't suggest such an experience
"Awesome property to stay with!"
Super great team. The rooms were great with lovely view of pool. It was amazing staying with the team, had small issues but duty manager Deepanshu handled it in a perfect manner. Chao Bella serves amazing food, great mocktails collection as well. Will be visiting back for sure in December.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM