of TripAdvisor Travelers recommend this hotel
"A very nice hotel, but..."
So the hotel was very nice. The room was clean and the beds were nice and soft. Too many pillows for me, but us men don't get the whole 40 pillows on a bed thing. The staff at the front desk and concierge were nice and helpful as well. The pool was nice and the bar area was neat as well. This is billed as more of a luxury hotel and it was very nice. It is close to Ripley's and other attractions. All in all a very nice place to stay. Now comes the but... honestly I get that fact that once you say luxury hotel things are a bit more expensive, but I don't like to feel like I'm getting screwed. The first thing was a $14 charge for parking or $22 if you want to use the valet. This hotel isn't down town and has a large parking area. There isn't really anywhere else to park around the hotel if you don't want this fee so it felt like the hotel was taking money from you right off the bat. I'm paying for a room where else would I park.''' Charge everyone 7 more bucks on the ticket price and don't mention the charge, then people won't get pissed off right off the bat. At the bar the drinks were a bit pricey, again i get it it's a luxury hotel. The only part I grumped about is if I'm getting a $8 mixed drink fill the glass. Don't give me a white Russian in a small glass and then leave a finger and a half empty at the top. Fill the glass and let me feel it was worth it. I don't mind paying a bit more for things to be nice i just hate to feel gouged.
"Very Good after a long days travel."
Crowne Plaza Orlando Universal is a very nice hotel located within 20 minutes of Disney and other Orlando attractions. We were greeted by friendly staff and were impressed with the lobby area. Our room was spacious and overlooked the courtyard. The room was clean but had obvious carpet stains and the bathroom, while clean, could have used some work. All and all we were satisfied with the property and would stay there again.
check in was great,young girl from the Bronx was a pleasure,The hotel was very nice,The shuttle was great and driver was very helpful with resturaunts ,bars , ect. great pick up service,now for negative had buffet breakfast and it was terriable.no selection,terrable service.I was informed cook did not show up that day,This is 4 star hotel'gENERAL MANAGER REPLY I HOPE YOU WILL REURN,I DONT KNOW
Very nice hotel with walking distance to the supermarket, starbucks, mcdonalds and pharmacy!! Rooms are really nice and spacious. Breakfast buffet has most of the choices you need but I was missing vegetables station and more choices of ham and cheese there were only two choices for ham and few slices of cheese. Concierge is really helpful, they will arrange tickets to every park you wish to visit and there is shuttle from the hotel to all these places and also to the outlet malls!! Hope to come back soon!
The room was good the bathroom not to clean. We had breakfast in the hotel I was expecting something really good the omelette and the gravy for the biscuit was the only thing good the biscuits horrible taste old everything was sitting there not fresh and expensive disappointed
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Discover
Check-in: 2:00 PM , Check-out: 11:00 AM