of TripAdvisor Travelers recommend this hotel
I was there for 3 nights recently. The heating is poor in the room and the bathtub is leaking. Breakfast selection is poor as staff are not ready to serve at 6:30am despite the fact that the restaurant opens at 6. Staff was snoozing off at 5+ when I was checking out. Perhaps the management should consider a major shakeup.
"Nice enough hotel with some let downs"
The hotel in general is quite nice, the rooms are spacious and clean and the breakfast buffet is good. There is no wi-fi in the rooms which is ridiculous for this standard of hotel. Have to sit in the lobby. This was a huge let down to me as i was there for business. Also they insisted I pay for a beer in the mini bar that was apparently opened. I don't drink beer and don't see why i would have opened it and left it even if i did. It would have cost the hotel a couple of cents to replace this and not make me pay, this left a very poor view of the hotel in my eyes.
"Visit to Shanghai in October 2016."
Stayed here for 3 nights during October 31- November 2, 2016. Nice hotel to stay. very clean. The breakfast is awesome. Very close to the shopping areas. Staff members are very helpful. Not all staff speak English, but most of them do understand and speak English.
Our tour arranged our accommodation and we are very happy. Rooms are spacious, clean and comfortable. Our Breakfast was included and there is an abundance of choices. The staff are helpful and can speak English, which hasn't been the case at other hotels. A lot of business people use this hotel. We caught a taxi to the Bund at 8 pm which cost 30 Y. There's a nearby subway station at the University which is about a 10 minute walk and the same trip cost 4 Y.
"Good property but can be better"
The property was clean, spacious and great atmosphere. First day dinner was awful, had no taste and no effort. Breakfast was good but attention to details were missing. Staff were polite and friendly. The hotel can be more visual if the front was lit up as sometimes the entrance can be missed.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM