of TripAdvisor Travelers recommend this hotel
Hotel is very well maintained, our room was just like new. Additionally, it is worth mentioning that all guests areas are very well sustained (corridors, elevators, restaurant for breakfast, lobby). Apart of that, such amenities in the room like tea and coffee set up caused a very delightful wonderment (and was as well very helpful... for parents with a small kind) . Moreover, I was pleasantly surprised by the hotel sustainability program that allows guests to earn membership points, it showed to me that company's CSR values are very strong and I love and respect that a lot! All reception staff was always friendly, professional and helpful. Exceptional service has been provided by the Guest Relations Manager - Anna and Front Office Manager - Veronica. We were staying in the hotel with our small daughter that was only 8 month old at that moment, that was obviously causing some challenges and Veronica with Anna made their best to make sure that our stay would be turned into unforgettable experience. We would definitely recommend the hotel to all our friends and family, and of course we will stay in Crown Plaza Ligovsky during our next trip to St-Petersburg!
"Good location and pleasant stay"
The hotel is well situated, across a major shopping mall, close to the high speed train station (where we arrived from Moscow), and fairly close by taxi to the historic district. There are also a number of quaint little eateries and bars on the same block - a stroll around the block offered numerous options. The standard rooms were comfortable, but not all the same size. It may be worth reminding the desk on check in whether it is single occupancy or double occupancy - our group included both a couple and a single traveler and the single traveler's room was noticeably bigger than the room occupied by the couple, despite booking the same category of rooms. We also needed to request additional towels, robe, slippers for the second guest in the double occupancy room. Small improvements: daily make up of room was not consistent, e.g. some evening we received biscuits and chocolates, some evenings only biscuits, and only water for one occupant. Towels could also be larger and fluffier. Breakfast buffet was adequate, with a fair amount of variety but not particularly impressive and some dishes were not particularly appetizing. Nice touches: the concierge service is extremely helpful and arranged very efficient and cost effective taxis for us (don't try to arrange taxi service yourself - we were fleeced on our first day!) Late check out is also easily arranged, by joining their loyalty programme. Drinks and snacks at the hotel bar can also be recommended - prices not too inflated when compared to local eateries. Overall, a good experience and I would recommend this hotel.
"Good Location & Excellent Hotel "
The Crowne Plaza is located across the street fromm a major shopping centre, nearby restaurants and public transport. The rooms were large and well appointed, staff were very friendly, language was not an issue for an english speaking Australian. Would definitely recommend.
This lives up to all the reviews. Very friendly, the entire front desk spoke perfect English, they helped with reservations for a boat tour and operating hours on russian sites. Very clean, beautiful, and comfortable rooms with amazing bathroom and ideally located 3 min from metro and moscow station with safe walking. Breakfast was ok, average European. They even gave us free maps, candy, and water upon check in and let us check in 6 hours early! If you want the faster wifi, all you have to do is join the club before your visit and you get a free necessary upgrade. Great find great rates. Free luggage storage, visa support, and cheap visa registration!
The hotel per se is very good, has a good cost-benefit, the service is good, the room are not too big but you dont feel cramped! The bathrooms are small but very clean The only problem for me was the location.. a bit too far from the historic center. But we had a good stay and i do recommend this hotel
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM