A stylish hotel in Leeds city centre, Crowne Plaza Leeds hotel benefits from a central location, 10 minutes' walk from Leeds railway station. The hotel is a 15-minute drive from the M1 and M62 motorways via the adjacent inner ring road. Leeds Bradford Airport (LBA) is eight miles away, and an airport bus stops directly outside the hotel.
of TripAdvisor Travelers recommend this hotel
I went to Leeds with my husband as he had business there and I had a day off. We picked a central hotel so I could go off and explore while he worked. This hotel is nicely located in the city centre with an easy walk to the main shopping areas and places of interest. The desk gave me a map as I had never visited Leeds before. There was some work going on in the foyer but nothing to disrupt the service. We arrived very early for check in (10am) which I knew and never expected a room to be ready, but I had to be dropped early because of my husband's job that day. I thought the man on the desk was a little snippy we were so early not letting me explain I did not expect a room before announcing "there's no room"! I left my case there and went off into the city. I returned just before 2pm and there was no rooms ready so I had a very nice lunch in the bar area. I had expected someone to maybe just give me a nod when a room was ready, but I had to keep checking and watching others get their rooms while I still waited! Room 207 was a little tired and assume it is still to be refurbished' But it was clean and nice with plenty of room for us to move around etc. Bathroom with bath and shower also clean with toiletries provided. I went to the spa area and spent a lovely hour swimming, going in sauna and steam room and whirl pool. All clean and well kept. Remember to take a £1 coin with you for the lockers though. I had forgotten as took nothing with me other than my costume and clothes. The lady on the spa desk leant me a coin with me leaving my room key so they got it back! The biggest down side of our whole stay, which stops me giving more stars, was the noise. There was a wedding in the hotel the same night we were there and I think room 207 must be directly above the dance floor. It was almost like being there, I could hear the lyrics to the songs so our TV was up quiet loud so we could hear it. The music stopped around midnight (I think) as I was so tired after an early start that morning I just lay in bed trying to get to sleep and stopped looking at the clock. I expect some noise from the corridor at hotels etc but not a full disco in my room. The bed was also too hard for me, so not a brilliant night sleep, but pillows were comfortable. The buffet breakfast had a good selection of what I'd expect from a buffet breakfast at a hotel like this. Although the pastries and muffins had run out by 10.00am when we were eating. Also having a tea/coffee station to help yourself would be better than waiting to be offered/served by someone walking round. We waited nearly 10 minutes before someone finally offered hot drinks but not decaf so I asked for hot water to put my our decaf teabag in which took more time to arrive and I chased it. Most hotels I stay in now have a station with an urn or coffee machine to just get the drinks yourself. Or bring teapots to the table for refills' I would stay here again and also recommend because being in the city centre and the spa made it worthwhile.
Been recently staying in the Marriott at Shipley (Hollins Hall) and after some issues and lack of customer service have swapped my loyalty. I know the place is being renovated (take note Marrriott) but I have a fabulous room, it's modern, clean, has complimentary water and I'm not even a member of their loyalty scheme. Gym is well equipped for a city centre hotel and the staff are all polite and friendly. Well done Crown Plaza, looking forward to next week already.
Recently stayed here for the first time,and building is going through extensive refurbishment so will give it benefit of doubt.We were allocated a room eventually only to find out it was already occupied,as an apology we were offered a complimentary bottle of wine which we never received and we're directed to an alternative room where the heating did not work.Sounds a bit petty but expected better .Not sure if we will visit again.
Unacceptable noise until 7 pm. Air con not working. Moved twice only way to cool room to open windows and have the roar of traffic. The only plus is it will be better when done! Bedrooms are better and the other public spaces. Avoid for now!
Stayed here before so knew it was nice, the hotel is being refurbished & some parts look a bit dim but other than a small problem we encountered (which was addressed) we enjoyed our stay. Would like to stay again when the work is completed as it wasn't as good as the last time I stayed.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 3:00 PM , Check-out: 12:00 PM