of TripAdvisor Travelers recommend this hotel
This hotel is in a great location on Princes Dock, a quick walk along the waterfront to Albert Dock and the museums. It was clean and functional. All the usual basics in the room, good breakfast and pool. Our only problem was with the booking app which struggled with our booking for 2 rooms - what we thought we had booked on-line was twice as expensive when we arrived although the hotel sorted this out for us on proof of original booking. Would stay there again if visiting the City.
"Not worth the money "
Stayed on a Saturday night here and as I spend most of my working life in hotels I can say that there was no "wow" factor upon entering the room. The "wow" comes with the staggering £250 per room per night costs. Booked two rooms well in advance but when we arrived we're put on opposite sides of the hotel which was disappointing. Oh and the £250 each did NOT include breakfast. Far too pricey and the rooms do not match that price. On the plus side the lads in the bar were really attentive, friendly and polite.
A two day city break for the family was a wonderful experience. We booked a meal at the hotel for the four of us. The food was top quality and presented in a relaxed, unrushed atmosphere. Cleanliness was spot on as was the staffs friendliness. We felt the breakfast was a tad too expensive, so declines this extra. The money saved ensured some wonderful meals out in Liverpool. Overall, excellent.
"Getting it Right Matters."
Our first time at a Crowne Plaze establishment. From our entrance to exit this team of people created perfection. We have to go back for a longer stay. Rooms are rooms wherever one stays. The room was bright, spacious and clean. The view over the Mersey is spectacular, if you like that sort of thing. The greeting (Luke) was polite and welcoming. All of the staff who we interacted with were the same. Polite, welcoming and helpful. The warmth of the staff seems genuine and there is no false smile. It is real. They genuinely seem happy to please. The food in the restaurant, for dinner, is functional but superbly cooked and presented. Breakfast is buffet style, but served with the ever present smile. Thank you to everybody we met. Getting it right is what you did.
"Fantastic wedding night stay!"
This hotel is pure luxury. It was our wedding night and when we arrived in the room we had a handwritten congratulations card and cake. We had booked a larger room than the standard with a river view. The room was huge and we had complimentary snacks and dressing gowns to wear down to the pool. The bed was amazingly comfortable and the staff were so helpful. We had access to the club lounge and it was such a little addition. Got chatting to other guests and had nibbles and free drinks during the day. The pool and spa services were superb too! Clean facilities and nice and quiet when we went. This was a great stay and I would definitely recommend!
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 2:00 PM , Check-out: 11:00 AM