of TripAdvisor Travelers recommend this hotel
"Way to behave a customer"
Had to stay here with a part of a group. I specifically asked to give my credit card during check in and they said its not needed. Later that night, just for a simple drink at the bar, they asked me to go immediately all the way upto my room and bring my credit card. This isnt how you treat a guest in a well known hotel chain.
"Clean and Friendly "
Stayed there because it was close to the Excel Exhibition Center.It's clean and the staff always ready to help. The room was large and comfortable. The main disadvantage is that it's far from Central London.
"Wonderful stay "
Enjoyed a wonderful stay at this Crowne Plaza . From the minute we arrived we felt a friendly atmosphere, although our room was not ready due to early arrival nothing was a problem to take our luggage and welcome us back later . The friendly and helpful staff continued with there warmth throughout our staff and I will definitely return and recommend this hotel . Ideal location for O2 arena via Emirates gondola system and just a minutes walk from train with 1 stop to underground Jubilee line at Canning Town . Enjoy when you visit .
great location for o2 and DLR family friendly in great spot with good amenities ideal as a base for discovering the rest of London, helpful staff and fresh food and great gym easy parking and free wifi facilities to boot
Great hotel.. rooms nice bathroom nice and clean! The only let down was the spa. VERY disappointing not as luxurious as the picture so don't let that fool you, it is more like a leisure centre pool no place to relax at all. We came down to the spa in our gowns and was greeted by parents fully clothed by the pool watching their children doing swimming lessons with a noisy instructor! There was no where to lay our towels down since half the parents were on the seats, its not like there was enough loungers for us to lie and relax on. The jacuzzi had so much chlorine in it burnt our eyes n chocked us from the strong hot fumes never experienced anything like it! Ive been to Crowne Plaza hotel in Battersea and the spa their is 100x better. This is the only thing like makes the hotel more 3* than 4*. Breakfast was lovely wide variety really enjoyed.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM