Ideal for business travellers with a car. But has a pool, so children can benefit too. Handy for Gatwick airport.Comment of R. Ian , Spain the 2015-02-17
Perfect stay before flying on business from Gatwick.Comment of S. Lisa , United Kingdom the 2015-01-23
We checked with the hotel beforehand to make sure that we were booked in, so arrived confident that everything was ok. Upon arrival our room had been upgraded at no additional cost. So our anniversary weekend away started with a bonus.Comment of D. Wayne , United Kingdom the 2014-04-28
A fantastic hotel and well worth the money paid. Well located for the A23 to both London and Brighton.Comment of S. Andrew , United Kingdom the 2013-11-01
Very Nice Hotel!Comment of A. Arslan , United Kingdom the 2013-10-02
"Overnight before HOLIDAY"
Stopped over here with my partner before our Caribbean holiday. Upgraded to a Club room as I am Spire Elite; a lovely corner room that was very spacious. Dined in the bar - food wasn't brilliant but ok - we selected four light bites to have "tapas style". The room was comfy, especially the bed, but we suffered from a broken sleep by drunk neighbours returning in the early hours - obviously not the responsibility of the hotel! Would definitely stay again!!
We enjoyed our room in the executive/club room wing of the hotel very much, there is a shower and tub with plenty hot water, nice quality towels, very comfortable king size bed, a nice size desk and tv. The lights in our room could not all be turned on/off separately, only some. I imagine all the rooms are similar with the lighting situation, but they are all hot like a sauna. The group we were traveling with each had rooms in the club room wing and said they had the same experience. Fortunately the windows open and we opened them all the time we were in the room, except when it rained. The front desk said they would have the mechanic look at the thermostat to see if anything could be done, but from reading the reviews about these rooms from previous guests, this is just the way it is. It is quite a hike from the lift to this area of the hotel, but again the rooms are nice. We dined in the main restaurant one evening, the lounge one evening, and the big bar one evening. The service was lacking in all three areas, as in not enough people on staff' We had to wait a long while for any one to come around in all three areas. I will say the very best service was in the club lounge for breakfast! The very nice British lady always took care of us and everyone else needs and tried to accommodate any extras - ie; a take away cup, or some honey, etc. The front desk staff was always very friendly and even got me a mocha to take away a few minutes before the Starbucks opened. The shuttle bus G5 from the airport has the longest route so unfortunately takes a while to come around if you miss it, you need 3 pounds cash to ride.
"Standard room very claustrophobic "
Currently staying there for business and I must say you will get bigger room in Travelodge! Standard rooms for what it is worth are terrible. Holiday inn standard room (being the same group and cheaper) is far much better. Whilst check in at reception I had to spell my surname 5 times before the staff member understood . Wardrobe door was about to fall out, toilet not flushing properly, very low water pressure, window does not stay open, spiders under curtains. Must add, get in the lift and the noises it makes, makes you worry. It might be ok for a one night but certainly not for 5. Shame on you Crown Plaza.
"Overnight executive room"
Not a patch on the one at Manchester. Exec refreshments were cheap processed foods as opposed to celery, grapes, cheese, ham and crackers with prosecco or any other drink you wanted. At Gatwick you got greasy sausage rolls, red or white wine and peanuts. Breakfast ok but again nowhere near as good as the one at Manchester.
"Excellent Breakfast "
I stayed at the Crowne Plaza Gatwick on business for five nights. The room was a good size with an extremely comfortable bed. There wasn't a bath in the room and the shower was Luke warm at best. The breakfast was excellent. Polite and helpful staff.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM