Ideal for business travellers with a car. But has a pool, so children can benefit too. Handy for Gatwick airport.Comment of R. Ian , Spain the 2015-02-17
Perfect stay before flying on business from Gatwick.Comment of S. Lisa , United Kingdom the 2015-01-23
We checked with the hotel beforehand to make sure that we were booked in, so arrived confident that everything was ok. Upon arrival our room had been upgraded at no additional cost. So our anniversary weekend away started with a bonus.Comment of D. Wayne , United Kingdom the 2014-04-28
A fantastic hotel and well worth the money paid. Well located for the A23 to both London and Brighton.Comment of S. Andrew , United Kingdom the 2013-11-01
Very Nice Hotel!Comment of A. Arslan , United Kingdom the 2013-10-02
We stayed here for one night combined with the purple parking package prior to an early morning flight from Gatwick airport. Check in and out was very efficient, the room was clean and welcoming and the decor modern. We would defiantly recommend this hotel.
My husband booked this though APH with the parking & we stayed the night before we went on holiday. On arrival to the hotel the check in process was very quick, helpful happy staff. The room was very nice , very hot water , bed was very comfortable with lovely crisp white cotton sheets. Free wifi & tea & coffee We ate in the restaurant & again the staff where lovely & the food was also very nice. We where asked if we needed a alarm call, it's a good job we set our own as we didn't get one ( whoops ) Checkout was painless. We would most definitely stay here again & would also recommend it.
"Excellent Crowne Plaza - top quality"
I have stayed here before quite some time ago so thought it appropriate to write a new review. I booked one night DB&B rate in an executive room. The room was beautiful. Spotlessly clean and beautifully furnished. I ate dinner in the restaurant where the service was attentive without being overdone and the food was excellent. This is simply a wonderful example of Crowne Plaza as it should be - and as a regular I expect. Should you be flying from Gatwick or on business close to Crawley you will not be disappointed should you stay at The Crowne PLaza.
"Park and ride package deal"
Lovely hotel and helpful staff. A maze of corridors, landing and doors to negotiate but it's a really nice hotel to stop in. Rooms are small but clean and well set out. Bathroom is small but again clean and tidy. Car parking at hotel says £10 though if you're stopping here it's free. Perfect location for a short fifteen minute walk to Crawley where you have every type of pub and eating establishments you could wish for. Would stop here again should the opportunity arise though a larger room would be in order.
"Terrible customer service from the manager"
My partner and I stayed here in November and we were told that the room that we booked was ready and told to wait in the foyer, then the manager came to us and said there is no room for you even though we had booked. So he transferred us to the sandman (one of their sister hotels) we drove there to find they had no rooms! They apologised and we contacted the Crowne plaza and they just forwarded us to a travel lodge... no refund ... no apology!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM