Ideal for business travellers with a car. But has a pool, so children can benefit too. Handy for Gatwick airport.Comment of R. Ian , Spain the 2015-02-17
Perfect stay before flying on business from Gatwick.Comment of S. Lisa , United Kingdom the 2015-01-23
We checked with the hotel beforehand to make sure that we were booked in, so arrived confident that everything was ok. Upon arrival our room had been upgraded at no additional cost. So our anniversary weekend away started with a bonus.Comment of D. Wayne , United Kingdom the 2014-04-28
A fantastic hotel and well worth the money paid. Well located for the A23 to both London and Brighton.Comment of S. Andrew , United Kingdom the 2013-11-01
Very Nice Hotel!Comment of A. Arslan , United Kingdom the 2013-10-02
"Pre fight stay"
Stayed with my husband in March overnight before flying from Gatwick airport, booked through a site I can access with work & got an excellent deal for parking & accommodation. We arrived early so as we could use the pool etc. however we were too early for check in. We were told to call into the bar for drinks however, having checked out the prices we gave it a miss. The on line advice from other guests was that the pool access was at an extra cost however, on checking this was not the case & had a relaxing couple of hours using the pool, sauna & steam room. We chose not to eat at the restaurant as the food was way over priced & ate instead at a pub about 5 minutes walk away. There was an excellent selection of teas in the room, lovely toiletries & a sleep aid pillow spray & pulse point roll on for use on the bedside cabinet. The TV would not connect as there was a problem with the internet connection which wasn't a big deal as we had a very early start the following day. The telephone wasn't working but we were assured we would receive a knock on the door at the requested time. Fortunately we also used three alarms from differing devices as the 'wake up knock' never happened. we would stay here again if a similar deal was available.
Good food. Tea and coffee regularly topped up. Staff were friendly and helpful. The Car park was really full in the morning, it took time and patience, it took some time to get a space. All facilities were very clean. The conference room was well set out.
A hotel that does not rely on repeat business. Checked in after a long journey and the staff were adamant that I worked for Easyjet.After telling two seperate people 4 times that I didn't I finally got a room. Got to the room and found it was occupied already. Went back to reception and whilst waiting for reception I was approached by the conceriage. The only positive experience as he got me the right room and took me to it. Breakfast was poor and lunch was appaling. Never again.
"Convenient for Gatwick"
Good hotel for what we needed, an overnight stay prior to leaving from Gatwick airport. Good shuttle bus, close to the terminals and good value for money. Dinner in the restaurant was very pleasant, the tandoori chicken was excellent.
"Stayed to connect with flight"
A great stay with easy access to Gatwick airport. As an IHG gold member, I booked a club room which was very nice. It came with 8 days parking and access to the club room which is lovely and drinks are great. On my return I booked a day room. Checked in at 11am and got my head down. Was rudely woken up by a test of the fire alarm at 4pm. I spoke to the reception about this and there answer was it's states it around the hotel. I did state that the staff should remind customers and guests that this is going to happen. The reception gentlemen kept on saying there are signs. Not the best customer service but they did agree in the end and offered 20% off my lunch. Now when I picked up my car, another issues was I could not recognise it due to bird muck all over it. Not a hotel issue but don't park there. My car is white, it was completely brown when I picked it up
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM