Ideal for business travellers with a car. But has a pool, so children can benefit too. Handy for Gatwick airport.Comment of R. Ian , Spain the 2015-02-17
Perfect stay before flying on business from Gatwick.Comment of S. Lisa , United Kingdom the 2015-01-23
We checked with the hotel beforehand to make sure that we were booked in, so arrived confident that everything was ok. Upon arrival our room had been upgraded at no additional cost. So our anniversary weekend away started with a bonus.Comment of D. Wayne , United Kingdom the 2014-04-28
A fantastic hotel and well worth the money paid. Well located for the A23 to both London and Brighton.Comment of S. Andrew , United Kingdom the 2013-11-01
Very Nice Hotel!Comment of A. Arslan , United Kingdom the 2013-10-02
We found the hotel , modern,clean,with plenty of seating at the bar. Breakfast same as most hotels with same selection of cold and hot food We had a suite which was amazing. But must take the time to mention Patrick at reception. Most personable and helpful young man. Nothing was to much trouble for him. A credit to the company. Overall our stay was enjoyable.
My experience of the Crowne Plaza was nothing special by far, for a start the bar and floor members in the dining area were very unresponsive and I waited nearly an hour for food, which wasn't even of a very good standard and arrived slightly cold for my liking. The reception staff were friendly, but I don't really have anything positive to say. service was slow and there was not a wide choice of beers on tap, and not many cocktails to choose from, and I would like it if I didn't have to open a tab just to get a drink. Also they waitresses wearing fake nails is off putting for when serving food.
"Disappointing stay at a chain I usually can rely on"
I booked a double bed with sofa bed and was given a cramped single bed room, when I insisted on a change of room this was sorted out with a family room as the room type booked was not available. Dinner was very poor (as a result the second day we went out for dinner) I ordered grilled chicken with hand cut chips and peppercorn sauce; I was presented with oven chips over cooked dry chicken and a non-descript liquid without a hint of pepper. Breakfast was no better - ordered poached eggs, these were cooked in so much vinegar it made your eyes water, were over cooked so no runny yolk and one looked like it had been through a war before being served. Second day bought a cereal bar and gave it a miss. Disappointing stay will not use this hotel again
"Excellent party place"
A hotel and party venue on the outskirts of Crawley/Gatwick. Plenty of parking, don't forget to let reception have your car registration though. Good size rooms and ease of access throughout the place. Very courteous and friendly staff. The bar is quite expensive, and the dance floor quite small for the size of the room. The disco was a good mix of music and a good night was has by all.
"Mediocre but adequate"
This is not a 4 star hotel. Whilst it is comfortable enough for one night before travelling, it lets itself down badly by poor maintenance of the rooms which are fairly shabby. The money all goes into the reception and dining areas although meals are not exactly cheap. The staff bend over backwards to give good service despite the poor accommodation. It's also not very close to the airport and dropping your car and catching the bus will take up to an hour.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM