of TripAdvisor Travelers recommend this hotel
Came for a half term family stay. Pleasant quick check in,and late check out. Stayed in a family suite. Very nice. Had access to club lounge,very convenient for the family Ate at both Umani and Kens bar. Only gripe was the suitability of the menu for teenagers.Could do with clarifying or updating menu. Club lounge has more limited breakfast options than main breakfast area which would have pancakes,black pudding for instance not available in club lounge breakfast. Staff were pleasant . In all would stay there again.
This was the most beautiful experience! Perfect location just across from Gloucester Road tube station. Immaculate room and bathroom. The staff were warm and helpful! Lovely Waitrose just across the street ! I highly recommend for business or leisure! Will definitely book here next trip!
"excellent location & great service"
Very comfortable beds & wonderful amenities. Great location for business travellers as well as for tourists. Tube station is right next door making it very convenient for airport transportation & connecting within London.
"I've had better stays at this property"
I usually like this property but the fact that I had to wait for 10 minutes to check in completely soured my experience this time. I arrived on a Sunday afternoon and there was one person on check in. The two guys at the Concierge desk stood and watched - you would think that they might be trained to check in guests too but they obviously weren't. However, I was welcomed as a Spire Ambassador member and upgraded to a suite which was a nice surprise. This hotel has some great staff in the amazing Umami restaurant and in the bar too - some very friendly ladies who are always pleasant to speak to. The gym, located on the lower ground floor, is well equipped. It's a nice hotel and, unfortunately, I just wasn't overwhelmed because I waited far too long to check in. That's not to say that I won't return though.
"Weekend trip to London"
Stayed at the Crowne Plaza on Saturday night . The hotel is right by Gloucester train station it took us 40 mins from. Euston. The hotel is great for The National History Museum, Hyde Park, Albert hall. Bedrooms well appointed and good size Would recommend this hotel for its location The staff friendly and courteous
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM